Question about Dell Inspiron 1525 Laptop Jet Black

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Dell inspiron 1525 laptop

My laptop seems to have crashed .......when i turned it on it says windows error recovery, to launch recovery or launch normally but neither work and it then brings me to the blue screen of death, it says stop c000021a fatal system error. i need help , is there any way i can bring it back from this or at least restore the laptop to the original settings, can any1 help me im not that amazing on computers thanks

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  • hazel May 17, 2009

    ok im gonna try this, when i put the cd in nothing happens on screen, (its the windows vista home premium )so i just pressed f12 and came on to the boot menu,then when to bios setup what should i do from here? i would love to keep pictures that i have on the laptop but there is no way of saving these is there ?:( to be honest if i can start the laptop up again i dont mind losing them, thank u 4 ur reply

  • hazel May 17, 2009

    ok im gonna try this, when i put the cd in nothing happens on screen, (its the windows vista home premium )so i just pressed f12 and came on to the boot menu,then when to bios setup what should i do from here? i would love to keep pictures that i have on the laptop but there is no way of saving these is there ?:( to be honest if i can start the laptop up again i dont mind losing them, thank u 4 ur reply

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  • 123 Answers

Get a bootable Install CD for whatever version of Windows and re-install windows from the CD drive. (Windows XP Home I imagine). If the laptop won;t boot from a CD you can alter the BIOS settings to allow it. If you don;t care about your documents, do a DESTRUCTIVE install which will wipe your Hard Disk.  Beware if you do a non-destructive install  that if your problems originated from a virus it could still be on your Hard Disk. If you need help with getting the BIOS  settings changed lemme know.

Posted on May 17, 2009

  • Tim Higgins
    Tim Higgins May 18, 2009

    In the Bios there are a few menus, make sure you understand the controls which are listed at the bottom. go slowly.

    one of them, in one of the 1st three menu items contains an entry labelled "Boot Sequence"

    move the cursor onto this selection and make the sequence

    1st boot device CDROM/DVD

    2nd boot device Hard Drive/HDD 0



    press esc to return to the main menu and select SAVE & EXIT

    the machine will reboot itself.



    Make sure the Vista disk is in and it will hopefully reboot from the dvd drive and offer you some install options

    hope that helps







    the main thing is that the machine is set to boot from the cd/dvd drive before it tries to boot from the hard drive.

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