Question about Brother MFC 6490CW InkJet Printer

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Wont work at all just says unable to print 36

Wont work at all just says unable to print 36

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"Machine Error 36" and "Unable to Print" are error messages indicating something physically making it impossible for the machine to work. Hopefully, you could find a stuck paper or parts of stuck paper by opening the different covers (front, back, paper trays etc), the problem should then be solved by removing the paper and rebooting your machine.
However, if this does not work or you're unable to find the stuck paper, you will need to have service on this unit, to open up the machine.

Posted on Jun 02, 2009

  • pecan111 Jan 17, 2011

    I agree, its the flow thru the machine that is somehow interrupted..In my case, I had accidentally pushed the lever of two color cartridges to slightly eject and didn't realize it. It is a general physical problem in printing. You might wish to check color cartridges after clearing the travel path of the paper and see if anything got loosened while trying to manipulate the machine.

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komguy
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SOURCE: Printer message "unable to print 36"

That error usually means a paper scrap or something is stopping the carriage from moving across the paper correctly, or there are scraps caught on either side of the carriage assembly.

Posted on Sep 01, 2009

Testimonial: "That was it, thank you!"

  • 34 Answers

SOURCE: print unable 36

check the print catridge inside make sure it`s inserted properly

Posted on Apr 13, 2009

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1 Answer

Unable to print 36


Possible Reason:
1. High voltage power supply PCB
failure
---Replace the high voltage power supply
PCB ASSY.
2. Harness connection failure of high
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---Check the harness connection of the high
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3. Main PCB failure
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Error code 36 is generally because of a paper jam that was not cleared. Remove the rear jam cover (the plastic cover in the back center of the machine)and the paper tray and check for any pieces of paper. Sometimes just a scrap will remain, but it's enough to cause the machine to not work.

Once you've replaced the covers, if the jam code does not reset, turn the machine off and then back on.

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Printer message "unable to print 36"


That error usually means a paper scrap or something is stopping the carriage from moving across the paper correctly, or there are scraps caught on either side of the carriage assembly.

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Error message on my printer that says unable to print 36


If this is a Brother clean the clear strip on the carriage assy. it is a timing strip for the carriage , I have seen ink on these cause the "36" code

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check the print catridge inside make sure it`s inserted properly

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