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Mark Willis Posted on Dec 26, 2013
Answered by a Fixya Expert

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We have a FRS-U20FA

The metal water dispenser feeding the ice try is warm to touch and is not allowing ice to be made do you have any suggestions

1 Answer

Steve F

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  • Master 1,361 Answers
  • Posted on Dec 26, 2013
Steve F
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Joined: Jun 16, 2011
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The water dispenser tube has a low wattage element to prevent the water from freezing in the tube. its normal. Check to see if the evaporator fan is running. Open the freezer door and when the fridge is running, press the switch on the side wall. The freezer light should go out and then you should hear the fan running at the back of the freezer compartment. Common symptoms of a failed fan is ice growing down the back of the freezer compartment , poor refrigeration in the food compartment and partial or poor freezing of food in the freezer. If the fridge is less than 2 years old, it will be under warranty. (Contact Castel Electronics in Melbourne 13
00733962) If its over, they can give you the name and number of a local agent. There are a lot of bits and pieces to remove to get to the fan on an ice and water model, also the rear panel inside the freezer should be removed to make sure ice hasn't blocked the air ducts. If you are not confident in doing it, get one of their agents to sort it out. Cost of fan motor, call and labour should be around $200 to $220

5 Related Answers

Anonymous

  • 878 Answers
  • Posted on Jul 24, 2006

SOURCE: Ice dispenser not working

Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.

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Anonymous

  • 878 Answers
  • Posted on Dec 10, 2006

SOURCE: Handle replacement for water dispenser

Melissa, you don't get it from the inside. Remove the drip tray by pulling it out. You should see two screws holding the dispenser cover on each side of the bottom. Remove these screws and push up on the dispenser cover, there's 3 hooks on the top. Unplug the harness from the dispenser board and get the cover out of the way. Now is the hard part. You have to get at the module itself that holds the paddle. These can be a fight. If you go to Sears.com, go to appliance then parts and post your model number you should get a breakdown of the dispenser that will guide you. Catriver..post back

Anonymous

  • 291 Answers
  • Posted on Sep 08, 2007

SOURCE: Ice Dispenser Doesn't work...

sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker

Anonymous

  • 58 Answers
  • Posted on Oct 31, 2007

SOURCE: No water. Ice dispenses okay.

bad water valve, frozen water line or a plugged filter

Anonymous

  • 1 Answer
  • Posted on Apr 16, 2008

SOURCE: Kenmore Side by Side Refrigerator - ice/water dispenser

The water will not dispense, its worked since we moved in but last night it just stopped working.

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Good Morning Joseph,

I see that you are having trouble with water dispensing and ice being produced on your Frigidaire refrigerator, even after replacing water filter, model# ULTRAWF, twice. I would suggest to reset your refrigerator, by either unplugging it, or shutting the power off at the circuit breaker for at least 2-3 minutes. Once power is restored try to get water out of the dispenser. If you are still having trouble with the water dispenser, remove the water filter and replace it, making sure you hear two clicks and the filter is flush with the filter housing. If these suggestions do not work, I suggest contacting your local authorized technician for further assistance.

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Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.
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Icemaker won't dispense whole cubes, only chopped ice

Hello chitwnchk1
Welcome to Fixya,

You said,It chops ice when dispensing but won't just dispense whole cubes.
Any suggestions on how to fix it?

1. If the cubes dispense, but not whole cubes, there is not a enough water pressure.
2. r there is a restriction in the water line to the ice maker.
3. OR the fridge may not be level.
4. Is there a water filter and has it been Changed in the past 6 months?


Here are 4 reasons mentioned in the repair manual.

Shutoff arm in the off position

Ensure the shutoff arm is down and not in the raised position. If in the raised the position, the ice maker is in the off position and will not cycle.

Faulty Harvest Thermostat

There is a thermostat inside the ice maker that will close when the ice maker mold reaches the proper temperature. If the thermostat is not closing, the ice maker will not cycle.

Freezer To Warm
The ice maker will not cycle if the temperature in the freezer in not below 12 degrees. Ensure proper temperature in freezer.


No water getting to ice maker
The water inlet valve is the control device that allows water to enter the ice maker. It is energized during the last 5-8 seconds of the harvest cycle. During this 5 to 8 second period, there should be 110v across the two wires connected to the valve . If there is power supplied to the valve and the valve does not open to allow water to flow, the valve is defective.

However, if power is being supplied to the valve and water is flowing through it freely, it could be that you water supply line or inlet tube have frozen solid. These can be thawed with warm water or a hair dryer.

Let me know how it goes and what you found!
Thank You , Huuuum
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