Question about HP Compaq Presario V3010us PC Notebook

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My laptop computer (windows XP, AMD 64 processor) is very difficult to start up. When I press the power button all I get is a blank screen. After 5-10 forced shut downs and startups I finally get it to start windows. Once started up the computer works perfectly. I try not to shut down the computer as it takes forever to start up. Please help!

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  • worldimport May 18, 2009

    I have norton 360 which I use to scan and clean all the time. The problem is not with too many start up programs. Something is just wrong with the "start up" portion of the hard drive or the start up software in XP. How can I check that? I know this as once I get the windows start up screen the computer starts up fine and in only few minutes. But to get to that point it takes 5-10 boot up attempts.

  • worldimport May 18, 2009

    I opened a command prompt and entered SFC/scannow but I got an error "Windows cannot find SFC/scannow...."



    Do I have to type it in some other form?

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Applications load at Startup,some may not be required. you can disable Startup applications using MSCONFIG.

  • Click Start, click Run and type MSCONFIG
  • Click Startup tab on top and view the listings.
  • Uncheck the applications which you want to disable from Startup
  • Click OK
Windows XP does not require any program for mandatory Startup.
But you should leave the following to run at Startup.
  • Firewall programs
  • Anti-virus and anti-spyware utilities
  • Keyboard software or related for hotkey functionality (this one is optional as well)
  • Software provided by your Internet Service Provider (for Internet Connectivity)
Also run a cleaning program such as Ccleaner and an antivirus program such as spybot search and destroy to make sure your system is clean and free from viruses.

Please rate this a fixya.

Posted on May 17, 2009

  • Randy Hough
    Randy Hough May 18, 2009

    If you can start and open a comand prompt,You can run system file checker but you need an xp disk if any files are corrupt.To do this you just open a command box and type SFC/scannow and hit enter and let it run,It will replace any corrupted xp files.



    Also,You can use the Msconfig as posted earlier to view the start up items that may not be needed.





    Or

    Try some other antivirus programs,since it could be the Norton 360 causing the problems, as it is one of the very few that you must download a removal tool to remove and some antivirus programs report it a viral and spyware software.

  • Randy Hough
    Randy Hough May 18, 2009

    Just put a space between SFC and the / Should look like this SFC /scannow.



    Sorry if I forgot to say that earlier.

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My son has a compaq F500 with a AMD64, it came with vista but he installed pro instead and the other day he left it on, came back it was frozen so he shut it off and now it wont boot up at all not even in safe mode. What can I do to fix it?

Posted on Dec 19, 2009

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