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sounds like a bad thermostat check the probe wiring and make sure theyre not touching then check to see if they are grounding out anywhere (touching metal with a bare wire) if thats not the problem replace the thermostat
I had the same problem. Readout showed 330 degrees, but it should have been 60. Saw all the bad reviews on this product after I started to research this problem, so I figured I would try to fix it. I drilled all the rivots out of the back panel. There are 2 thermocouples, 1 for the meat probe and 1 for measuring the temp inside the smoker. Both thermocouples have connectors in about the center of the smoker. I cut the wire on both sides of this thermocouple and spliced them together without the connector. Works fine now.