Question about Cingular Wireless AT&T RIM BLACKBERRY BES V4.0 FOR LOTUS DOMINO - 1U (797553134916)

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Bb messenger will not open on blackberry storm

A friend of mine has a blackberry storm for verizon. he has the blackberry messenger icon on his screen but when he clicks it, it will not open--nothing happens. I tried to add him as a contact on my blackberry curve but it just says pending and he never receives a notification. He cannot get his to open at all. any suggestions?

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Heres what i would try.

go to the advanced option in your blackberry device manager, open the .ipd file he has as a backup, then select the file within the .ipd labeled "service books" load only that software and allow it to reboot. then log into your bis email account on a computer and inside your blackberry bis email account there should be a tab call service books, select this to transfer your new service books to your phone and have them reinstall. after that you should be go. be sure to pull the battery afterwards and allow it to completley reboot. if this still does not work check your tcp settings against what your service provider says it should be! please let me know if this works because i have more solutions but it requires a crack to do it and youll need a step by step!

Posted on Jun 24, 2009

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