Question about Toys R Us Tabeo

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Registration must be launched from the connected tablet by app itself

What to do

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Does anyone have step by step directions on how to work around this issue?? Very frustrating, since their support is busy on the phone, or their server drops live chat....

Posted on Dec 26, 2013

  • John S
    John S Dec 26, 2013

    Does anyone have step by step directions on how to work around this issue?? Very frustrating, since their support is busy on the phone, or their server drops live chat....

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Me too! Frustrated!!

Posted on Dec 25, 2013

  • 11 more comments 
  • jorge
    jorge Dec 25, 2013

    anyone have a fix for this or how to register

  • Dave Newman
    Dave Newman Dec 25, 2013

    having exact same issue and driving me crazy

  • veronica
    veronica Dec 25, 2013

    unbelievable!!!! me too. if you find a fix please post

  • gloria
    gloria Dec 25, 2013

    me too and its my daughter xmas gift:(

  • Shemeka P Dec 26, 2013

    We have been struggling with this since 7:15 a.m. this morning... does anyone have the solution yet??

  • Melva Jackson
    Melva Jackson Dec 26, 2013

    Thought it was just me, been trying for hours. : (

  • Debony
    Debony Dec 26, 2013

    Im so mad..if my 5 and 6 years old kids ask me one more time if i fixed this thing im going to cry! I seriously believe its scam device

  • John S
    John S Dec 26, 2013

    Call customer support...there isn't much else you can do. I finally was able to get through, and it was a very pleasant process...patients is a virtue...tried by fire. :)

  • Pablo Ortega
    Pablo Ortega Dec 26, 2013

    yeah hi guys i just called and they told me that just wait there it redirects you to he next step. the women said its gonna take awhile .

  • rande vick
    rande vick Dec 26, 2013

    Here's the solution that worked for me:

  • rande vick
    rande vick Dec 26, 2013

    Add a Comment 1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step) http://mpf.profiltechnology.fr/wzdinit.a... You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar. 2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken. 3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later). 4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

  • rande vick
    rande vick Dec 26, 2013

    Find the solution to the Tabeo Registration (parental controls issue) here:http://tabeoforum.com/index.php/topic,33...

  • Melva Jackson
    Melva Jackson Dec 27, 2013

    I followed these steps and my son is finally able to play : )

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I had the same problem but I found a solution. Call tabeo at 1-855-326-2547. They will help you walk through the registration problem.

Posted on Dec 26, 2013

  • John S
    John S Dec 26, 2013

    Can you share what they told you?? I can't get through to customer support

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Me too I'm frustrated and can not figure it out

Posted on Dec 26, 2013

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