Question about Toys R Us Tabeo

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Tabeo tablet lost downloaded apps

VERY FRUSTRATED!!! Cant complete parental control AND had to restore to factory and lost ALL games and apps. No customer service and keep getting error messages!!!!

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  • Anonymous Mar 29, 2014

    How do I get original apps back on my tabeo

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This is the worst and most frustrating purchase ever!!! Finally registered it and downloaded apps from scratch since i lost my preloaded apps from factory reset and everytime we want to play a game, parental control pops up every time, even in the middle of the game!! Ridiculous!

Posted on Dec 26, 2013

  • Stephanie Power
    Stephanie Power Dec 26, 2013

    how did you get them back on

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Just for the time being until I speak to someone I downloaded the amazon app store

Posted on Dec 25, 2013

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Same here Tanyetta, can't complete parental control and keep getting error messages. Not cool at all Toysrus!!!!!!!!!

Posted on Dec 25, 2013

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1 Answer

After reset cant get game apps back, tried to unzip file, save and copy paste but still not working. How do I get my games back??? Please help???????


I have the same problem. Did a factory reset desperate to get Tabeo connected and lost all preloaded apps. I just got off the phone with a lady that helped me register the tabeo so that I can connect to the internet finally however, she was unable to help me get preloaded apps back. We have to call tech support 888-477-0888, their line has been busy all day but we just keep trying

Dec 26, 2013 | Toys R Us Tabeo

1 Answer

Parental Control / Reinstall pre-loaded apps


Very upsetting, I agree! I factory reset yesterday and lost all my preloaded apps, the only way to get them back is to call tech support and have them do it. Unfortunately the number has been busy all day and tabeo website has been down on and off all day today. I will try again tomorrow. Good luck!

Dec 26, 2013 | Toys R Us Tabeo

4 Answers

I can not set up the parent control


Found this from my own research this appears to work (Either way epic failure by Toys R Us who had better issue an apology and provide some sort of compensation for this let down!!).......

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

Dec 25, 2013 | Toys R Us Tabeo

14 Answers

Tabeo registration


same problem here. tried calling and getting a busy tone. going to see if i can figure it out but have tried uploading it from the aps and restarting and everything. if any of you figure it out please comment!

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Factory reset


How do I set up parental filter? It says App not allowed. SPY mouse.

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Restore preloaded apps to tabeo


cant download free apps on tabeo

Feb 02, 2013 | Toys R Us Tabeo

1 Answer

Can't find the apps that are suppose to be on the tablet, no icon for games on screen


The Tabeo should have come preloaded with 50 games. The tiles appear on the home screen.
If the tablet did not come preloaded, contact Tabeo Support (24/7) or consider the following options:

  • There are 2 icons on the bottom of the screen which can help you: Tabeo App's and Games (assuming you can see it).
  • Connect to WiFi and download the games your child wants via Tabeo App's. A list of the preloaded games can be found here: http://www.toysrus.com/shop/index.jsp?categoryId=13311921
  • Try looking for the games icon again, I have included pictures below which may help.

Best of Luck!

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Dec 25, 2012 | Toys R Us Tabeo

3 Answers

I cant find preloaded games on tabeo


1.) Download the "system.zip" file and unzip (using a program such as WinZip, 7-Zip, WinRAR, etc.) the file.
2.) You will then need to connect the Tabeo tablet to your PC and then select the "Turn on USB storage" option on the screen once it comes up.
3.) After the file has been unzipped it will need to be transferred to the main folder, or "root directory" of the Tabeo tablet. Please ensure that you do not place the "system" folder in any of the folders already in the "root directory".
4.) You will now need to have to go into Settings application (located under the apps list from the top right corner) and go down to "About tablet" and select Start Wizard. Then turn the unit off and on again.

Dec 25, 2012 | Toys R Us Tabeo

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