Question about Toys R Us Tabeo

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I am trying to do the parental filter and it keep saying registration must be launched from the connected tablet by the app itself what am i doing wrong

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And to make this all worse, their customer services is never available...about ready to return this product

Posted on Dec 26, 2013

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Profil Parental filter keeps blocking us from using the Tabeo tablet in every way Even the apps won't work until this is resolved How do we fix

Posted on Dec 25, 2013

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I am having this issue too ugh what a pain. I've tried wiping it several times restarting it the browser pops up right from the app I don't get it

Posted on Dec 25, 2013

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I'm also having trouble with parental part

Posted on Dec 25, 2013

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  • Bella
    Bella Dec 25, 2013

    This Tabeo is the worst! It will not allow me to register the parental controls

  • ericka
    ericka Dec 25, 2013

    did you figure this out...I am having the same problem!

  • jorge
    jorge Dec 25, 2013

    having the same issue here, someone please post a fix, I emailed tech suport, no answer yet thank you

  • Abby
    Abby Dec 25, 2013

    Having the same problem. Has anyone figured this out?

  • Karen Kelsey
    Karen Kelsey Dec 25, 2013

    Having the same problem here as well. Anyone figure out anything?

  • Abby
    Abby Dec 26, 2013

    I just kept trying and it finally let me finish! Good luck

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1 Answer

Apps not showiing


MPF REGISTRATION Due to a high volume of traffic, we are currently experiencing problems with the Mobile Parental Filter server. Please follow these steps in an effort to resolve the issue. 1. From the homepage, go to Settings > Applications > Running > All. Select The Mobile Parental Filter app and tap the Clear Cache button. Press the power button and reboot the tablet. Once the tablet reboots, try to register the tablet again. 2. From the homepage, Web Browser Menu [on the right, three vertical dots] > Settings > Privacy and security [left] > COOKIES [right] > Clear all cookie data. Press the power button and reboot the tablet. Once the tablet reboots, try to register the tablet again. If these steps do not work and you continue to experience Mobile Parental Filter issues, we sincerely apologize. Please be patient and try registering the Parental Filter at a later time. PRELOADED APPS MISSING To re-install the Default Applications to your unit please do the following: 1.) Download the file called RecoverApps.zip to your computer from the following website: http://tabeo.support-tablet.com/e2-support 2.) Extract the .zip that you downloaded to your computer. You will need to use an extraction program such as Winzip (http://www.winzip.com/win/en/landing/prodpagewz17.html), Winrar (http://www.winrar.com/), or 7zip (http://www.7-zip.org/) to do this. 3.) Once extracted you should now have a folder called RecoverApps that if opened has a bunch of APK files in it. If you open it and find another RecoverApps folder in it open the second one, that will have the APK Files. 4.) Connect your unit to your computer and open the drive on your computer so you can see all the folders in it. Copy the RecoverApps folder that actually contains the APK Files into the folder on the unit called System. 5.) Once the copy is finished disconnect the unit from the computer and on the unit go to Settings -> About Tablet -> Start Wizard. Confirm you wish to run the Start Wizard. Then turn the unit off and then back on and you will be taken through the Start Wizard. Once completed the Default Applications will be re-installed to the unit.

Dec 27, 2013 | Toys R Us Tabeo

1 Answer

Mobile parental filter


today we finally called 855-326-2547 and in less than 5 minutes a very nice lady over the phone asked for 16 digit code on the tabeo, she gives you back 4 digit code to unlock the tabeo and register it and wallah....we're up and running

Dec 26, 2013 | Toys R Us Tabeo

1 Answer

My tablet got stuck can not have acces to any app


Found this from doing my own research! Either way epic failure by Toys R Us who should issue an apology and provide some sort of compensation for this inexcusable issue at the worst possible time!.....

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

Dec 25, 2013 | Toys R Us Tabeo

4 Answers

I can not set up the parent control


Found this from my own research this appears to work (Either way epic failure by Toys R Us who had better issue an apology and provide some sort of compensation for this let down!!).......

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

Dec 25, 2013 | Toys R Us Tabeo

14 Answers

Tabeo registration


same problem here. tried calling and getting a busy tone. going to see if i can figure it out but have tried uploading it from the aps and restarting and everything. if any of you figure it out please comment!

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Parental control registration


having the same issue!

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Wifi tablets connection internet router


same here...but after multiple attempts it finally does, but them when you try to set up parental control registration, when you get to the last step, it says that the registration has to be launched from the app on the connected tabeo...It is maddening....seems to be effecting a lot of people,,,I have not found one site yet with a solution....Taboe=Huge disappointment!

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Parental registration won't work


I've been getting same problem for hours now. The customer service # has been busy all morning

Dec 25, 2013 | Toys R Us Tabeo

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