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Parental registration won't work

I keep getting an error message saying registration must be launnched from the connected app. Help.

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  • Vincent Andrews
    Vincent Andrews Dec 25, 2013

    Getting the same problem. Seems like a glitch or the registration site is overrun.

  • Tanyetta Hagger Buckner

    I AM VERY UPSET!!! Cant complete parental control, saw online to do factory reset, and ALL APPS ARE GONE INCLUDING GAMES and there is a constant error message!!! What a Christmas Gift!

  • Drew Lander
    Drew Lander Dec 26, 2013

    Glad to hear I am not alone with this issue but if multiple preople are haveing this problem that probably means there isnt going to be the "quick fix" I was hoping to find tonigt. Yes, it was very anoying not to be able to see my boy play with this today.

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I've been getting same problem for hours now. The customer service # has been busy all morning

Posted on Dec 25, 2013

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1 Answer

Mobile parental filter


today we finally called 855-326-2547 and in less than 5 minutes a very nice lady over the phone asked for 16 digit code on the tabeo, she gives you back 4 digit code to unlock the tabeo and register it and wallah....we're up and running

Dec 26, 2013 | Toys R Us Tabeo

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I can not set up the parent control


Found this from my own research this appears to work (Either way epic failure by Toys R Us who had better issue an apology and provide some sort of compensation for this let down!!).......

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

Dec 25, 2013 | Toys R Us Tabeo

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same problem here. tried calling and getting a busy tone. going to see if i can figure it out but have tried uploading it from the aps and restarting and everything. if any of you figure it out please comment!

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same here...but after multiple attempts it finally does, but them when you try to set up parental control registration, when you get to the last step, it says that the registration has to be launched from the app on the connected tabeo...It is maddening....seems to be effecting a lot of people,,,I have not found one site yet with a solution....Taboe=Huge disappointment!

Dec 25, 2013 | Toys R Us Tabeo

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Tabeo tablet lost downloaded apps


This is the worst and most frustrating purchase ever!!! Finally registered it and downloaded apps from scratch since i lost my preloaded apps from factory reset and everytime we want to play a game, parental control pops up every time, even in the middle of the game!! Ridiculous!

Dec 25, 2013 | Toys R Us Tabeo

4 Answers

I am trying to do the parental filter and it keep saying registration must be launched from the connected tablet by the app itself what am i doing wrong


And to make this all worse, their customer services is never available...about ready to return this product

Dec 25, 2013 | Toys R Us Tabeo

1 Answer

Meep problems


If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.

2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Nov 13, 2013 | Oregon Scientific MEEP Android Kids Tablet

1 Answer

My meep tablet keeps saying times up when trying to open games


If you are receiving a message on your Meep of 'Times Up!', please try the following steps:
1. Register your Meep. Many of the capabilities of the Meep require the parent account to exist which puts the Meep into our system.
2. Adjust your parental settings to allow for times of use. You must set a time limit for every type of allowed activity and then save those settings. If you did set up permissions and you have the Times Up message, check that your settings are the way you set them and haven't been changed. 3. Update your Meep to our latest firmware version using our Meep Ota App available in the Meep Store and through Google Play. Earlier operating versions are linked to the Times Up issue.

If you still have a Times Up message:
1. It could be an issue within your browser in that it's retaining old settings and not updating them. Try clearing the browser cache and/or disabling extensions within your browser. Another option is our Meep Together smartphone app which can also be used to adjust parental settings instead of the portal website.
2. It could be your Meep is not connecting at this time to our servers thus not being able to receive the updated settings. Check that you show a green dot which means you are connecting to us or send a Private Message with your serial # and we can check the connection from our side.
3. Another option that bypasses servers is that you can update the settings right from the Meep's own parental control interface, assuming you are on version 2.1. Additionally, within the parental app on the Meep, you can reset the timer for the Meep with the reset button, the small circular icon in the upper right hand corner of the time management screen. Once reset, you can adjust the settings as you wish.

Mar 01, 2013 | Oregon Scientific MEEP Kids Tablet

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