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How do I fix my problem? I have a blank screen

How do I fix my problem? I have a blank screen with a flashing cursor on my Gateway N54

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  • Computers & ... Master
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Ensure there is nothing in the dvd drive.usb slots and the bios is set up to boot from the hard drive first.

Posted on Dec 25, 2013

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Posted on Jan 02, 2017

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RescueTechLA
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SOURCE: gateway mseries laptop won't start, screen black

It's flashing because it's trying to load via the hard drive.

What have you tried so far?

Safe Mode, boot cd, etc?

Posted on Jun 19, 2009

  • 998 Answers

SOURCE: Vostro 1500 screen blank except for flashing cursor

The good news is that your laptop powers on and you have a display. The bad news is that you laptop is trying to boot up from an OS (operating system software) like XP, Vista, or Win 7. Ether your software is corrupted or you have a problem with the hard drive or hard drive controller.
Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has "Diagnostics and utilities" listed under the "Contents". You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the "One time boot menu". Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the "Run the 32 Bit Dell Diagnostics".
If diagnostics pass then your software is corrupted and needs to be reinstalled.

Posted on Mar 04, 2013

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