Question about Computers & Internet
How do I fix my problem? I have a blank screen with a flashing cursor on my Gateway N54
Ensure there is nothing in the dvd drive.usb slots and the bios is set up to boot from the hard drive first.
Posted on Dec 25, 2013
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Posted on Jan 02, 2017
The good news is that your laptop powers on and you have a display. The bad news is that you laptop is trying to boot up from an OS (operating system software) like XP, Vista, or Win 7. Ether your software is corrupted or you have a problem with the hard drive or hard drive controller.
Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has "Diagnostics and utilities" listed under the "Contents". You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the "One time boot menu". Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the "Run the 32 Bit Dell Diagnostics".
If diagnostics pass then your software is corrupted and needs to be reinstalled.
Posted on Mar 04, 2013
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