Question about Aluratek 12-inch Hi-Res Digital Photo Frame - ADMPF312F

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I have purchased a Aluratek digital photo frame, and it will not turn on

Product was working fine, during a format it got unplugged from wall, and now will not turn on

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Okay, so you said it was formatting. Was this an internal memory format or an external? If it was external try swapping the memory with another card and see if it powers on. If it doesn't power on, try another outlet, it could be that your outlet has been damaged or also the power supply for the unit could be damaged. If all else fails, try returning the product to the store where it was purchased. Often times if you purchase your product with a credit card, Visa/Master Card/ America Express they have a 90 day damage protection in addition to 1 extra year of extended warranty protection. They will in fact, refund you the purchase price within 90 days of purchase if you are unable to return it to the place of purchase or help you send the unit out to be repaired or replaced. Hope this helps!

Posted on Dec 26, 2013

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Posted on Jan 02, 2017

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My digital picture frame was working and all of a sudden the screen went black and I can't get it to work - have tried everything


try these troubleshooting steps:

1. Turn the frame off.
2. Unplug the power cable from the wall outlet.
3. Remove any memory card or flash disk from the frame.
4. Connect the power cable directly to a wall outlet.
5. Turn the frame on.

6. Use a paper clip to press the button inside the pinhole on the back of the frame.

If after trying the above steps and the frame still have the same problem, then we need
to send the frame in for a repair as per warranty guidelines.

Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg

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1 Answer

My digital camera is a easyshare C663 and it don't ture on it


try these troubleshooting steps:

1. Turn the frame off.
2. Unplug the power cable from the wall outlet.
3. Remove any memory card or flash disk from the frame.
4. Connect the power cable directly to a wall outlet.
5. Turn the frame on.

6. Use a paper clip to press the button inside the pinhole on the back of the frame.

If after trying the above steps and the frame still have the same problem, then we need
to send the frame in for a repair as per warranty guidelines.

Your frame will be repaired per warranty guidelines. A product is warranted for 1 year from the date-of-purchase. For an In-Warranty repair, a “Proof-of-Purchase” is required. If the repair center finds any customer induced damaged, the warranty will be voided and you will receive a notification from the repair center in such cases.

Process the repair at www.kodak.com/go/itg

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