Question about Bugatti Diva Espresso Machine

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Diva cofre pot

It breaks my pot of coffee, why this happens? I could not prepare any express, the water emerges then breaks and coffee powder spreads.

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Get metal pot

Posted on Dec 29, 2013

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Need the model you are using. You have done alot but some unit need more cleaning an checking.

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.
Thank you, have a nice day.

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Hi, Go to your grocery store and buy some cream of tartar which you can find in the spice section, it is a white water soluble powder. Dissolve about a teaspoon full in a pot of your coffee water, put in a filter with nothing in it and cycle the water through the coffee maker, if it is really scaled up do this a couple of times, discard the filters which probably will have some little white and yellow chunks in it and this should clean up the inside, you may have to soak the pot in the warm water with a little stronger solution. Good Luck!

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I had same problem after 4 months. very slow brew time, 10 cups of water poured in made about 6 cups of coffee. I used a packaged coffee pot cleaner powder and this fixed the problem (for now).

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