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Hi i have bought 2 moushi monster mp3plays for my boys they were ment to be for today they have been on charge music had been added but they won't work unless there plugged in as soon as there unplugged it cuts out please is there a solution to this thanks

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I found this in the reviews on Amazon UK. It seems like this is a common problem with this unit.

http://www.amazon.co.uk/product-reviews/B00870ZL86

Bought this for my daughter for Christmas (not from amazon another store but i cant leave a review but people need to know this before buying this item)looked great when daughter opened it she was really impressed (massive moshi monster fan) couldnt wait to listen to her music on it, plugged it all in charged it put music on followed instructions, gave it to my daughter to use and it would turn on nothing. my partner (who is a tech geek) tried again but nothing, no matter what he did it wouldnt turn on unless plugged into the computer, so had a very upset little girl, so ended up buying her an ipod as we know they work. in other words looking for an mp3 player just spend an extra money and get an ipod shiffle instead of wasting your time with this rubbish.

Posted on Dec 25, 2013

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Posted on Jan 02, 2017

Gil D
  • 217 Answers

SOURCE: wont play unless its plugged up to the charger

you may replace the battery.

Posted on Jul 25, 2009

anujtaluka
  • 392 Answers

SOURCE: Hi! My Sansa e260 won't turn on. It charges

try upgrading the firmware...if that doesnt help u'll need to replace the battery here's how to update firmware- http://kb.sandisk.com/app/answers/detail/a_id/306

Posted on Aug 15, 2009

hawk127311
  • 350 Answers

SOURCE: ipod says charged, but when i unplug it it cuts

  1. First thing to do is restore it to factory settings to see if that corrects the problem.
  2. Make sure you’ve installed the latest version of iTunes.
  3. Open iTunes, and then connect your iPod to your computer.
  4. After a few moments, it will appear in the Source pane in iTunes.
  5. Select your iPod in the Source pane and you will see information about it appear in the Summary tab of the main iTunes window.
  6. Click the Restore button. A window will appear asking "Are you sure you want to restore the iPod "iPod" to its factory settings? All of your songs and other data will be erased."
  7. Click Restore again. (If you're on a Mac, you'll then need to type in your password.)
  8. During stage 1 of the restore, a progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  9. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  10. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If all else fails and the battery is bad, replace the battery. Here is a video that will show you just how easy it is. No need to pay Apple any more money than you already did to repair it.
http://www.youtube.com/watch?v=2h53otOBTsI

I hope this helps and good luck!
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Posted on Nov 03, 2009

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