Question about Apple iPhone 5c

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Phone get stuck while deleting photos - Apple iPhone 5c

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  • Shahnaz Zakaria
    Shahnaz Zakaria Dec 25, 2013

    as i was trying to delete a picture my lock screen froze like this and even when i tried charging it nothing happen. I can't even turn my phone off because

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  • 12 Answers

You might have to do a "hard reset" on your iPhone.
+ Connect to your iTunes account
+ Right click on your phone and click "backup"
+ Backup the phone to your computer
+ Upon completion restore your phone to factory settings and reload the backup

Hope this helps!

Posted on Dec 25, 2013

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