Question about Microsoft Xbox 360 Console

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Xbox my xbox is coming back from texsas and i look on my tracking and it says billing information received what does this mean

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Re: xbox

Billing info means billing as in Credit Card numbers,payment info,billing address,etc...

Posted on Oct 17, 2007

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1 Answer

Forgotton password and answer to question

Just contact Xbox Live Support and have them reset your password or security question. Have your billing information on hand so you can verify your account.

Apr 24, 2011 | Microsoft Xbox 360 Console

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I keep getting erros when im trying to redeem my 3 month card what do i do?

You receive this error when a secondary account in a Gold Family Pack subscription tries to add a credit card or buy Microsoft Points. Secondary accounts cannot add credit cards to or make purchases with cards over Xbox LIVE. The primary account can add a credit card and transfer points to the secondary account. For more information, read Questions about billing and Microsoft Points for the Xbox LIVE Gold Family Pack.

Dec 29, 2010 | Microsoft Xbox 360 Console

1 Answer

How do you track a repairing xbox 360

The site has been online for a while now but it wasn't really known by the whole community. Microsoft announced the URL to the public. The website allows you to track your repair status or even request a repair for a device. The URL of the website is

It also allows you to track the devices you registered or register new devices so it's easier to claim or request a repair.

I haven't used the webiste yet so I only hope the data is quire real time as I think nothing frustrates a gamer more than getting outdated information. Personnaly I'm sure that Microsoft will do the right thing. Just as they did with the warranty expansion.

Any Xbox 360 customer who experiences a general hardware failure indicated by three flashing red lights will now be covered by a three year warranty from date of purchase. All other existing Xbox 360 warranty policies remain in place. This information was released on

The public announcement is just another step in providing the community the right service.

Jul 27, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi there can you help me i signed up about a year and a half ago using the xbox 360 but now when i try to connect it says cant connect an try to recover your profile how do i do that

Go go XBOX Guide button and sign out from all of your profiles. Select 'Recover Gaming tag' and enter all the information.Sign in to your profile.Now if you are using Zune tag check your billing information.You need to do this billing process otherwise there is no way of downloading any content from XBOX live

Jun 18, 2010 | Microsoft Xbox 360 Console

1 Answer

Im writing to you about and inapropreate problem with my xbox super elite console im triing to set-up my 12 months online code so im follwoing the instructions so ive gone to market place tso rede code but...

You are able to redeem Xbox LIVE codes using the Redeem Code page on the Xbox LIVE website. Simply log in to your Xbox LIVE account using your LIVE email address and enter the code in the page.

If you're asked for address or billing information, fill that out first; you only need to do it once.

Mar 21, 2010 | Microsoft Xbox 360 Console

3 Answers

Xbox 360

have a look on Ebay, for a RRod kit. Also look on you tube, this will show you how to fix it if your xbox is passed the warranty

Dec 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Please help =[

ahhh this happend to me
the email is the account u registered the email with
and its not on
its on this usally means that u where paying by a credit card?... what you gotta do is get another credit card and add it, otherwise your account will be suspended for about 3 months before your able to get it back.

Sep 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Overwrote a profile

To recover your gamertag from Xbox LIVE:
  1. Sign out from all of your profiles. The fastest way to do this is to press the Xbox Guide button, press X, and select Yes, sign out.
  2. Select Recover Gamertag.
  3. Follow the directions on the screen. Note

    You can enter information using a USB keyboard plugged into a controller port, the Xbox 360 Chatpad (sold as part of the Xbox 360 Messenger Kit), or your Xbox 360 controller and the on-screen virtual keyboard.

  4. When you're finished, your profile will be downloaded from Xbox LIVE to your console and you'll see your avatar in the Sign In area. You're good to go!

    If you're a minor, you'll be asked to supply Windows Live ID credentials for your parent, who will need to be present to complete the procedure. Your parent will need his or her own Windows Live ID and a valid e-mail address.

    If you've forgotten your password or need help determining which e-mail address you associated with your Windows Live ID, see Xbox 360: Invalid E-mail Address or Password.
  5. If you're recovering a Zune Tag as your gamertag, check your billing information after recovery is complete. You may need to update your billing info before you can set up an Xbox LIVE Gold membership or download content from Xbox LIVE Marketplace.

Nov 24, 2008 | Microsoft Xbox 360 Console

3 Answers

3 Flashing Red Lights - The Fix!

people dont wanna spend money to fix their xbox they want to fix it for free!

Aug 06, 2008 | Microsoft Xbox 360 Console

1 Answer

Microsoft not standing up to there side of my warnty

Hey Nick1463,

In order for either Microsoft or UPS to be able to resolve this problem, you will need to locate one of two things: the Microsoft reference number provided to you when you sent your original XBox 360 in for repairs, or the UPS tracking number(s) for your original XBox 360 and the one you received in error.

Having the Microsoft reference number is generally the ideal way to obtain a resolution, as it allows XBox technical support agents to track where your XBox may have been shipped to, as well as locate the proper UPS tracking number. You normally can find at least one of these numbers by referring to your repair invoice/receipt, and or by checking the labels on the box that was shipped back to you.

Please keep in mind that most repair facilities and services are able to track items they repair if one (or more) customer receives the wrong product back. Due to privacy concerns however, they are generally only able to provide account and shipment information to the person that actually registered the product or requested repairs.

Hope this helps you out.

Go Ahead. Use Us.

Jun 11, 2008 | Microsoft Xbox 360 Console

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