Question about HP PSC 1610 All-In-One InkJet Printer
I have an HP PSC 1610 All-in-One which I bought in 2006 had a paper jam printing mailing labels. It turns out that a mailing label had gotten stuck on the back rollers of the printer. When I eventually opened up the back panel of the printer, I saw it there and pulled it off in one piece. The back rollers moved freely and had no debris or sticky residue. After two hours chatting with HP support, the printer was still not feeding correctly -- the primary problem was that it would feed a page cleanly but only half way (so half the paper was sticking out the front of the printer). We tried re-setting, disconnecting, etc. Finally, I fessed up that in the early stages of trying to clear the printer jam myself, I pulled a few pages from the front of the printer. At that point, the HP tech said I had damaged the pick-up sensor rollers in the front of the printer and there was no repair possible -- the most economical fix was to buy a new printer. Could that really be the case?
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Posted on Jan 02, 2017
SOURCE: hp psc 1315 paper jam
. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.
2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.
3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.
4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.
7. Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Posted on Jun 18, 2008
Please onsult this HP support article and follow the steps outlined there to clean the rollers, etc. Frequently this roller cleaning and possibly a reset is all that's required to clear the jam error. (If you have access to compressed air, you can gently blow air throught the printer to clear out paper dust and debris from inside.
Also be sure to follow the instructions in the manual or here to load the paper correctly, fan sheets before loading, and if the problem continues, try flipping the stack of loaded paper upside down and reloading, or try another kind of paper..
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jul 03, 2009
Check the gear on the left side of your printer where the disk encoder strip is attach,the gear is not holding the metal shaft your need to replace that gear. The problem is in the inner hole where the shafting is attached.
Posted on Nov 03, 2009
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