Question about Toro Electric Trimmer

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Spool unit fell off weed whacker

I have a toro 8 in cordless trimmer and the entire spool unit fell off the trimmer while in use. I tried to open the spool unit to change the cord, but cannot get it to open, even with the use of a screw driver...I cut my hand in 2 places trying to do so! Why so hard to open???

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