Question about HP PSC 1410 All-In-One InkJet Printer

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Hp 1410 all in one keeps saying prin cartridge error

Help! my printer keeps reading print cartridge erroe. i took it in and they had no issue with it after unplugging and plugging back in. i brought it home and did the same and keeps coming up with all sorts of print cartridge errors

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Follow the steps given below and check for the results

=== Cleaning the ink Cartridges ===

Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.

  1. Verify that the product is turned on. NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
  2. Open the unit to access the print cartridges.
  3. After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
  4. Remove both print cartridges.
  5. Verify that the part number on the cartridge is the correct part number for the unit.
  6. Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge. Figure 1: Electrical contacts hp 1410 all in one keeps saying prin cartridge err - c00055424.jpg NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
  7. Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning. Figure 2: Wiping the contacts c00055425.jpg
  8. Reinsert the cartridges and lock them in place.
  9. Close the top cover or access door and plug in the power cord.
  10. If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to "Step two: Cleaning the print carriage contacts" below.
Step two: Cleaning the print carriage contacts Have the following materials available to clean the print carriage contacts:
  • Cotton swabs or any soft material that will not come apart or leave fibers.
  • Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges) CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
  1. If the unit is off, turn it on.
  2. Open the unit to access the print cartridges.
  3. After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
  4. Remove both print cartridges.
  5. Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below. Figure 3: Cleaning the carriage contacts (yohp 1410 all in one keeps saying prin cartridge err - c00130268.jpglook slightly different) c00130268.jpg
  6. On models equipped with locking latches, lower the latcheshp 1410 all in one keeps saying prin cartridge err - c00055427.jpge 4: Latches in the lowered position (your model may look slightly different) c00055427.jpg
  7. Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
  8. Reinsert the print cartridges when prompted and then close the top cover or access door.
  9. If the message recurs, replace the print cartridge indicated by the message. If you are using refilled or remanufactured cartridges or non-HP cartridges, replace them with new HP cartridges. HP cannot guarantee that refilled or non-HP cartridges will function correctly in HP products. If a new HP ink cartridge is defective, return it to the place of purchase with the receipt, or contact HP to obtain a replacement.
  10. If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure
If the issue still persists then try the following steps to identify the problem ink cartridge
1. Remove both the ink cartridges
2. Insert the Color ink cartridge first and close the ink access door
3. Check if you are getting any error message or the ink cartridge light is blinking
4. Now remove the color ink cartridge and then insert the black ink cartridge and close the ink access door
5. Check if you are getting any error message or the ink cartridge light is blinking
Replace the problem ink cartridge anc then check

Posted on May 17, 2009

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1 Answer

Hi I have a HP PSC 1410 and I have followed your steps in cleaning but the printer still didnt work;the Check Print Cartridge light still blinks and shows E on copies. Your help would be greatly...


cleaning it dont fill the ink cartridge if you can read a gas gauge then u should know its empty thats a loaded question but i would explain to the customer the the e its printing means one of two things empty or error and the blinking cartridge indacater could be the same was it moved around or took out during the cleaning did it print before it was cleaned then i could determin weither it was just out of ink or in error mode because of human error but like i said i could tell you more about the electronics inside the printer than printers them selfs sincerlly carl.

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I fixed the problem I was having by re-installing the program, which then told me exactly what the problem was. It was the color cartridge.
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You must replace both ink cartridges with GENUINE HP ink carts..

Jan 20, 2009 | HP PSC 1410 All-In-One InkJet Printer

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ERRO


The following solution was found at;
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=446153&prodTypeId=18972&prodSeriesId=446153&objectID=c00314875#A9

Cut & pasted here it is;....
10.0003 Yellow cartridge e-label error Error message 10.0003 supply error alternates with Reinstall c00381084.jpg with a ? under the Yellow print cartridge gas gauge Description E-label cannot be read or print cartridge is not properly installed. Action
  1. Open the front cover of printer and remove the toner cartridge exhibiting error.
  2. Inspect the print cartridge to ensure the e-label reader is attached to print cartridge and is not damaged.
  3. Inspect the inside of printer to verify the e-label does not have any product packing tape still attached.
  4. Inspect the e-label reader to ensure the gold contact points are not damaged or bent. Also inspect the black plastic on e-label reader to ensure it is not bent or broken.
  5. Reinstall the print cartridge.
  6. Power cycle the device.
  7. If reinstalling the print cartridge does not resolve the issue, replace the print cartridge.
  8. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

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THEN NEW ADDED 21,22 CARTRIDGES
THEN NEXT ERROR MESSAGE

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What is not working? The printer or the cartridge? If it's the cartridge, try this. fold a paper towel in 4ths, dampen it and place on a flat surface. Blot the cartridge several times on the towel. You should get blots of black with the black cart. and three colors with the color or photo cart. If not... replace. If the printer carriage just won't move and you're shure you have power.. time for a new printer.

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