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Beaters will not rotate

Motor turns but no mixing action

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Kitchenaid stand mixer 5SSWH 325 watts. How do I adjust the bowl height? Beater is too far from bottom of bowl. Thanks! Cas


There is a screw at the bottom of the motor head (flat head) you usually can't see it because of the top rim of the mixing bowl. hard to see and hard to reach, it may also be hard to turn due to "gunk" from mixing stuff (egg butter flour sugar) turn the screw counter clockwise to lower the motor head clockwise to raise it, you may also have the wrong size beater, it is not an uncommon problem, if you are the original owner and you have the original beater it should fix your problem with the adjusting screw, however I am not clear as to your model a 5SSWH would actually be a K5SSWH, which stands for kitchenaid 5 quart solid state white mixer, if this is your model number and you have the correct beater size then the adjusting screw will work to lower the head down, adjust it down using the stir or slowest speed just untill you can hear the beater "Ding" against the bottom of the bowl, then back it off a quarter turn to adjust properly. Hope this helps, let us know

Apr 17, 2013 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

When raised to do whipping my professional 550 hd mixer attachment does not scrap the bowl to mix properly


You can adjust the mixer bowl up and down slightly. If you lower your bowl and look at the back you will see a little screw, it looks like a flat head screw and it is on the "neck" of the mixer.
You can raise and lower the bowl by adjusting this cam screw. You can tell that your bowl is adjust correctly by attaching the flat beater and put a dime in the bottom of the bowl, the beater should just barely touch the dime and move it around the bottom of the bowl.

The beater will not scrape the sides of the bowl, if you are wanting the sides of the bowl scraped I would recommend the Flex Edge Beater made by KitchenAid which is basically a flat beater with a rubberized edge which will scrape the side of the bowl as it rotates.

Here is a link to the flex edge beater on our website: http://www.mendingshed.com/kfe6l.html
Let me know if you have any other questions.
Thank you,
ColleenCustomer ServiceMendingShed.com800-339-9297

Apr 04, 2013 | KitchenAid New Professional 5.5 QT...

1 Answer

Beaters are hitting each other and jamming up


One of the beaters had jumped a gear. I understand they are nylon gears. My wife's had the same trouble. I unplugged the mixer, removed the bowl and install the beaters if you can to see where they are touching. They were two cogs off. I grapped the left (red) beater firmly and twisted it to the left. It took a couple tries and turning on the motor (with out beaters) to find the spot where they had skipped. In the end the left beater jumped back one then two teeth and now the beaters aline properly.
This will happen again with heavy dough, etc. now that the teeth are worn in that spot. Use a bread machine for the heaver dough. IMHO

Dec 12, 2012 | Sunbeam 2346 Heritage MixMaster Series...

2 Answers

The mixer turn table won't turn? Its only a year old?


Don't know a solution, because I am having the same damn problem.
I am very discouraged with this product.
It is a piece of ****.
I am thinking about taking it out back and shooting it with my 270 I bought.
That is the only solution I know.

Dec 03, 2010 | Sunbeam Heritage 2346 Stand Mixer

1 Answer

Mixing blade gets hung up at same spot on each turn


Hi SUSAN. From the symptoms you describe, it sounds like your mixer has a ‘Bowl to Beater Clearance’ issue. That should be pretty simple to fix. But even before we go there, check to make sure your mixing bowl is seating properly in the Bowl Support yolk and ‘snaps’ into place against the Bowl Spring Latch. My wife’s had that happen to her a few times. She thought the bowl was seated tightly, but it wasn’t and she experienced the same problem as you.
If your bowl is seating properly, the next thing to look at is your Beater to Bowl Clearance. The instructions are located in your Owners Instructions manual that came with your mixer. If your lacking one, you can easily download a PDF version of your Owners Manual from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KT2651 )and select the last file listed that appear under Owners Manuals (44): KT2651XWW3.pdf (2974.69 KB) and save that file to your PC. You’ll need to have Adobe Reader to be able to open it. Turn to Page 10 and you will find the instructions for adjusting the mixer head height.
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beater just clears the bottom of the bowl. If for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, clearance.

Beater to Bowl Clearance:
Your Stand Mixer is adjusted at the factory so the flat beater just clears the bottom of the bowl. If, for any reason, the flat beater hits the bottom of the bowl or is too far away from the bowl, you can correct the clearance easily.
1. Unplug Stand Mixer.
2. Place bowl lift handle in down position.
3. Attach flat beater.
1e54f21.jpg

4. Adjust so flat beater just clears bottom surface of bowl when in lifted position by turning screw (A) clockwise to raise the bowl and counterclockwise to lower the bowl. Just a slight turn is all that is required: the screw will not rotate more than 14 turn (90 degrees) in either direction. (The full range of adjustment is 12 turn, or 180 degrees.)
5. Place bowl lift handle in up position to check clearance.
6. Repeat steps 4 and 5 if necessary.

NOTE: When properly adjusted, the flat beater will not strike on the bottom or side of the bowl. If the flat beater or the wire whip is so close that it strikes the bottom of the bowl, coating may wear off the beater or wires on whip may wear.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Dec 19, 2009 | KitchenAid KT2651X Epicurean Stand Mixer

1 Answer

Beater rubs bottom of mixing bowl.


JOE:You don’t say if you have a ‘tilt-head’or a ‘bowl-lift' mixer, but you can easily download a PDF version of your Owners Manual from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number (in your case, use KSM90P)and select the last file listed that appear under Owners Manuals:KSM90PSWW0.pdf (2930.74 KB)and save that file to your PC.You’ll need to have Adobe Reader to be able to open it. Turn to Page 11 and you will find the instructions for adjusting the mixer head height.I have extracted the instructions below:
Beater to Bowl Clearance
Your mixer is adjusted at the factory so that the flat beaterjust clears the bottom of the bowl. If for any reason, the flat beater hits thebottom of the bowl or is too far away from the bowl, clearance

Tilt-Head models
• Unplug mixer.
• Lift motor head.
1aa320c.jpg
• Turn screw (A) SLIGHTLY counter clockwise (left) to raise flat beater or clockwise (right) to lower flat beater.
• Make adjustment with flat beater, so it just clears surface of bowl.
If you over adjust the screw, the bowl lock lever may not lock into place.


Bowl-Lift models
• Unplug mixer.
• Place bowl lift handle in down position.
9d33ad0.jpg
• Turn screw (B) SLIGHTLY counter clockwise (left) to raise flat beater and clockwise (right) to lower flat beater.
•Make adjustments with flat beater, so it just clears surface of bowl.

I hope this helps! –Howard, Burke, VA
If this solution has helped you, please rate it, thanks!.hslincoln

Nov 21, 2009 | KitchenAid Food Mixers

1 Answer

Motor runs, beater stopped rotating. Some gear sounds heard before it stopped. Beater will not turn at any speed setting.


drive gear or shear pin stripped. Common on this model. Return to repair centre. Expect to pay approx $150.00 to repair, sorry.

Sep 14, 2009 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Mixer turns on but the beater doesn't rotate


Remove the metalic ring around the mixing head. Push down on it with a flat head screwdriver...
Remove the pin from the mix shaft.
Pull down on the mixer head. Inspect the gears.
If nothing wrong here, disassemble completely and inspect drive gears. Something is broke and needs replaced. You need to find it first, then take that broken part to the dealer to get a new one. Good luck

Feb 24, 2009 | KitchenAid KSM150PS Artisan Series Stand...

2 Answers

Stand jumps


The height of the beater is easy to adjust on the tilt-head model.  Tilt the head back, and look into the pivot from the front of the mixer.  You should see a screw on the hinge.  With a flat blade screwdriver, rotate this screw half a turn counter-clockwise to raise the beater height.  Lower the head and check that the beater does not touch the bowl.  Repeat until the adjustment is satisfactory.  To lower the beater closer to the bowl, turn the screw clockwise instead.

Jan 12, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

KitchenAid wobbles when mixing


The "wobbling" sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Also, leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

Dec 24, 2008 | KitchenAid K45SS Classic Stand Mixer

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