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When I send and receive emails, it deletes items in my inbox from earlier.

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Chances are you have accessed your email from another system (e.g. home or work computer) and the emails were downloaded (or deleted) from there. The phone will not retain the emails by default. If you want to keep the emails on your phone, move the email to your Save folder.

Posted on Aug 10, 2009

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Posted on Jan 02, 2017

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BlackBerry Tour: How to purge deleted email messages


When you have an email account linked to your BlackBerry Tour, you can read, send, and delete email messages just like if you were sitting at a computer. And just like when you use a computer to send or receive email, your deleted emails don't get erased completely -- they get moved into a deleted items folder (sometimes hidden, sometimes visible) in case you ever want to recover them. If you know you won't need to recover those emails, or if you want to free up some extra storage space, you can purge your deleted email messages from your BlackBerry.

To purge deleted emails on a BlackBerry Tour, follow the steps below.

- Open your email folder (or the Messages folder, if you have it set up to display your emails) on your BlackBerry.
- Press the BlackBerry key (the key to the left of the trackball with seven dots on it).
- Scroll down the list of choices to Options and select it.
- Select Email Reconciliation.
- Press the BlackBerry key again.
- Select Purge Deleted Items.
- A confirmation message will appear; choose Yes if you're sure you want to purge your deleted emails.

Note: Purging your deleted items folder will only erase messages that you've previously deleted. Any emails that you have in your inbox (or in any other folder) won't be affected. If you have more than one email account set up on your BlackBerry, purging deleted items from one account won't affect the others.

on Jan 22, 2011 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

I can't delete inbox messages in Outlook express. and it's locked up


If you cannot delete email in Outlook Express and the program crashes frequently the problem might be because of corrupt storage folders - typically, the Inbox and the Deleted Items. As you may know, the email program uses the Inbox to store all incoming email, Sent Items for the messages you have sent and Delete Items for the messages that have been discarded. Now if you cannot delete an email in Outlook Express the cause of your troubles might be faultly or corrupt Inbox or Delete Items folders.
Fixing these two folders is not difficult and for that we need to find out where these folders reside on the hard disk. In the Outlook Express program, go to "Tools" -> "Options" and move to the "Maintenance" tab. You'll find a "Store Folder..." button; click on it. This brings up a small window with the path to the storage folders directory. Use the left mouse button and click to select the entire path. Now right-click and choose the "Copy" option. Close the Outlook Express program.
Open the "Run" program from the "Start" menu and paste the full path (CONTROL-V or right-click -> Paste). The Outlook Express storage folders are hidden files. You may need to force Windows to show them. From the top menu, select "Tools" -> "Folder Options" and then from the "View" tab, check "Show Hidden Files and Folders". Now simply select the Deleted Items.dbx file and send it to the recycle bin. Don't worry; Outlook Express will create a new one when you start it again.
If you still cannot delete the email after manually removing the Deleted Items.dbx file, I suggest you do the same for the inbox storage folder. However, deleting that will also remove all of your store email messages. So first select and drag all the messages in a temporary folder (create on the Desktop); you can then drag them back to the inbox when you open Outlook Express again and it creates the inbox afresh.

Dec 03, 2010 | Computers & Internet

2 Answers

I have 3 mail accounts on my Outlook. two are working fine but my AOL account has a funny glitch all of a sudden. if i try to delete an email from my inbox it just puts a line through it but leaves it...


Hi,

With the AOL account you have setup, it will not delete the email until you choose Edit>Purge>Purge Marked Items.

You can chage Outlook Settings so that you only see "undeleted" items by going to View>Current View>Hide Messages Marked for Deletion

You will however, from time to time, Purge the deleted items as advised above otherwise performance may deteriorate.

Hope that helps, Pls rate the solution

Nov 13, 2010 | Microsoft Office Outlook 2007: Windows

2 Answers

Computer won't delete items from inbox on outlook express


Do you have IMAP on your email server? IMAP is a duplicate of what you have in your email program, if your not deleting the messages on the server but only on your email program then your server space will be full and it will give people that send you email that message.

Nov 13, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

OE sending back deleted emails


If you look under the accounts section of OE, you should see something under the servers tab that says 'save copy on server'. Make sure this is unchecked and the system will stop caching deleted mail.

May 23, 2009 | Microsoft Windows 98 for PC

1 Answer

I inadvertently attempted to send a greeting card using an incomplete email address. Subsequently every attempt to email a card resulted in an error message that the card with the incomplete address was...


I have not tracked down what taman 2005 said. I would try "recalling" the message.
  1. Locate the Sent Items folder.
  2. Open the message that you want to recall or replace.
  3. Click Actions on the ribbon or menu, and then click Recall This Message.
  4. Enable the Delete unread copies of this message option to recall the message.
Check your inbox. Did you received a mail subsystem error message? If so, I would encourage you to delete both the message by which you attempted to send the card, delete it from the sent box of your mail account after you try the procedure above. And delete from your inbox any mail failure message related that refers to the term mail subsystem." Reboot. If this does not fix the problem, consider using an alternative email address to send the card.

Jul 16, 2017 | Hallmark Card Studio 2009 Deluxe Full...

2 Answers

I am not receiving my yahoo mail, any suggestions


Hi,
please make sure that you are able to open and send mails. If not please send request to your mail admin/helpdesk. If you are able to send mail, just send mail to yourself, if you get, everything is OK. otherwise try to remove your undesirable mails nincluding inbox, outbox, sent Items, draft and trash (Deleted Items).

If you are using mail from an exchange server, please contact your MS Exchange administrator to know your space and attachment size limit.

If you are using outlook, please have a backup of your existing pst and ost and create new one.

Best of luck, if not able, pl contact me

Zulfikar Ali

Mar 07, 2009 | Yahoo Mail

2 Answers

Outlook express


dear fando,

This is usually down to a corrupt or over-full email inbox. Outlook Express is not very good at holding large amounts of emails especially if they have large attachments. I had a user this morning with a 2.5 GB inbox.

Backup/rename Inbox (C:\Documents and Settings\(User)\Local Settings\Application Data\Identities\{GIU}\Microsoft\Outlook Express\inbox.dbx -> inboxbak.dbx).
Close Outlook Express.
Open Outlook Express.
Outlook Express will have created a whole new Inbox.
Your email should now work.

Best wishes.

Jan 04, 2008 | Audio Players & Recorders

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