Wont download music
It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager
If these methods fail, call Philips to see if you are still in-warranty.
-Tha Mp3 Doctor
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