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I suggest you try a better program. It is possible there is something wrong with your drive, but this sounds more like a silly software problem. If you are SURE you have a drive capable of burning, then try this free program. I have a blu ray player, it stopped working with most bluray discs. Found that I needed to update the firmware, but my Windows software couldn't burn an .iso disc. This software can do anything you need. http://cdburnerxp.se/download.php
It is free and works beautifully. I was able to download the program, burn an .iso disc and update my bluray player in minutes.
oh mine totally did this too but some guy on a site like this told me how to fix it. i dont remember perfectly but it was something like this. you have to update the device so frist get it ready to update it then while it updates u have to hold your player wiht the slider in the downmost position like u are going to turn it on and then when it will say updating complete and u can let go and hopefully it works. if not keep looking on the internet cuz the guy wiht the answer wrote it somewhere!
A possible solution: after a firmware update power on the unit with no disc in and then hold the power button in for 5 seconds until you see "reset" on the unit's display. This will reset back to factory defaults maybe clearing out any quirks the update might have caused.
1. If you just bought the dvd player from a retail store,bring it back and exchange another one! 2. If you can not return it,unplug the power cord of the dvd player and wait for 1-2 minutes, burn another FRESH dvd and load it up. Your problem is that if you are able to ease the previous download in the information,you could easily upload your firmware through your burn dvd right? Have you try to ask Sony to show you how you could ease the previous data from the player? Solutiondoct
Well according to what is says you need to update the mp3 player so connect it to the computer and when you brought the mp3 player it should have come with some software, if it's installed good, no go into the software look for somewhere where it will say up date or something.
If this didn't work or no software was provided visit this site i've checked on here and it has your mp3 player drivers.
If you were still unsucessful the my final solution would be to connect it to your computer and format your mp3 player by going to "Start" - "My Computer" - Look for your mp3 player on there prefrably called "Removable Disk" once you've found it Right-click, then click on "Format". Once format is complete hopefully the problem will have been fixed.
in the manual it says that error 12 could be scrached disc or dirty disc the action it says to take is to clean or replace the disc(s). the last thing error 12 could mean is mechanical error, actions for that is to turn your key to the off position and wait for the power to turn off and when it does turn it back on and see if it works, if none of these work then i suggest that your player needs replacing. hope this works for you