Question about Philips DVDR985 DVD Recorder

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Disc error, I own 5 of them, they all are messed up

Is there something I can update, these players with...None of them work.


I am about ready to trash them, $600.00 each 4 years ago, what a waste?



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Re: disc error, I own 5 of them, they all are messed up

This is common message that the laser lens is dirty or the lazer is weak.

Posted on Jan 22, 2008

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3 Answers

Sony BDP-BX2 Blu-Ray player now rejects valid discs as "invalid"

Sometimes the latest update IS the problem, not the solution. If possible go back to an earlier version and retry the disks. Many of the answers here about power down and the like are all good and sometimes helpful things to do. They also point to the fact there isn't much a consumer can do to fix or repair malfunctioning DVD/Blu-Ray players and it always comes down to cost. Do you want to repair or replace. You've had your unit, you say, about 3 years? I think this is about end of life. Anyway, try the previous software version and if that works turn automatic update off.

Nov 14, 2013 | Sony BDP-BX2 Blu-Ray Player

1 Answer

Blue Ray disc draw error mess.

Go here and update your firmware with a USB thumb drive ......….

Jun 11, 2013 | DVD & Blu-Ray Players

1 Answer

After playing a movie we put in another DVD and the player wouldn't load it; it just ejected the DVD after making sounds as though it tried 5 or 6 times. After turning it off for a couple of days and...

Your laser could be dead. What message does it display onscreen when you try? If it is a "disc read" error or something along those lines it means(in most cases) the laser is dead. It would be expensive to fix it and would be better to buy a new player.(insignia has a 1 year warrantee so you may want to check and see if you can get a new player)

Have you updated the firmware on it? If not go to and do so. If you are trying a Blu-ray movies(you said DVD but you never know) it could be that the player needs a update to support your movie.

Also see the forums at to get info on updates and to let insignia know you still want updates to continue using this player.They are not keeping up with the updates as they should so we consumers that got this player can continue using this player. See forums on info.

Feb 17, 2010 | Insignia NS-BRDVD Blu-Ray Player

1 Answer

Get message disc error and that playback feature may not be available everytime submitting 5 different discs.

Did you try to update the software?
If software is updated the probable caue is a faulty laser unit.

Nov 02, 2009 | Philips Magnavox DVD/VCR Dual Player

5 Answers

Firmware update for Element Blu-ray player

Sorry to bring up an old thread but I couldn't solve the problem with these solutions. I tried a DVD, I tried 3 CD's burned from 2 different computers, I waited for 5 minutes, I waited for 5 hours. Nothing worked. So I used my work computer that is running XP and it worked perfectly. So if you are burning the disk from a vista computer I don't think it will work.

Apr 07, 2009 | DVD & Blu-Ray Players

2 Answers

Incompatible disc error for the 1998 movie "X-Files" recently released on Blueray.

A possible solution: after a firmware update power on the unit with no disc in and then hold the power button in for 5 seconds until you see "reset" on the unit's display. This will reset back to factory defaults maybe clearing out any quirks the update might have caused.

Jan 01, 2009 | Sharp BDHP20U Blu-Ray Player

1 Answer

Sony Blu-Ray Disc Player Problem

1. If you just bought the dvd player from a retail store,bring it back and exchange another one!
2. If you can not return it,unplug the power cord of the dvd player and wait for 1-2 minutes, burn another FRESH dvd and load it up. Your problem is that if you are able to ease the previous download in the information,you could easily upload your firmware through your burn dvd right?
Have you try to ask Sony to show you how you could ease the previous data from the player?

Oct 29, 2008 | Sony BDP-S300 Blu-Ray Disc Player

2 Answers

Sound, but no picture

If you have a progressive scan button on the remote, it might change it back. Try all the video related buttons on the remote with the DVD player on.

Oct 19, 2008 | Cyberhome CH-DVD 300 DVD Player

1 Answer

GPX Portable D.V.D Player : No Disc/ DIsc Error

I check the motor. for sping its good. clean the liner eye it's good also check for bad hardness connection it,s with um meter. ok what can it be

Oct 12, 2008 | GPX PDL705

1 Answer

Error -02-09 on my avh-p5900dvd can you please help. thanks Eddie

02-xx error can mean a lot of things.

Here are some for you to try:
Dirty Disc -- clean disc
Scratched Disc -- replace disc
Disc loaded upside down -- make sure is going in correctly
Electrical or mechanical error -- press Reset

Hope this helps.
You might have to contact Pioneer if none of these work for you.

Apr 06, 2008 | DVD & Blu-Ray Players

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