Question about Maytag Neptune MAH5500B Front Load Washer

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Washer stopped at begin of wash cycle

Washer started w/1 change of clothes,1 small bath mat w/rubber backing,1 towel, after fill,cycle began and heard loud noise like a breaker tripped and slight smell of burnt rubber or electrical problem. Water still in machine,if unplugged and replugged water will start like begin of cycle but motor won't begin wash cycle. Washer 25 miles away,no internet connection there

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The problem seems to lie in the rubber backed mat. If the rubber has begun to peel of the mat it often-times get stuck in the drain pump. The best thing to do at this point is to disconnect the electrical cord, open up the machine, drain out the water as best as possible disconnect the power cord to the drain and the hoses. Clean out the drain pump. reassemble. You should be good to go., Unless the drain pump is burned out (left running plugged up too long) if thats the case, replacement of the pump may be neccessary.... Hope this helps...Good luck!.... Bill

Posted on May 18, 2009

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Posted on Jan 02, 2017

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