Question about Dyson DC25 All Floors Bagless Upright Vacuum

1 Answer

Does the small animal attachment on the dyson dc25 rotate

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  • Dyson Master
  • 18,394 Answers

Yes

Posted on Dec 25, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 83 Answers

SOURCE: HOSE ATTACHMENT WILL NOT SEPARATE FROM VAC BODY.

The hose is getting twisted on the machine and so the wand gets stuck inside it.

1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
3) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
the wand out until you can release the hose from the bottom)
4) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
hose after every time you use the wand.

Posted on Jul 30, 2009

  • 83 Answers

SOURCE: dyson dc25 animal: cannot remove the telescope

The hose is getting twisted on the machine and so the wand gets stuck in the hose.

1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
3) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
the wand out until you can release the hose from the bottom)
4) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
hose after every time you use the wand.

Posted on Jul 30, 2009

  • 1 Answer

SOURCE: My Dyson DC25 keeps blowing off the filter within

I just started having the same problem. Did you figure out yet?

Posted on May 22, 2010

  • 377 Answers

SOURCE: Dyson DC 25 Dyson Ball animal. The bottom brush

Two things you can do. 1- Remove the brush as if you were going to change the drive belt for it. Clean the brush as best you can and spray some WD40 on the hard rubber/plastic pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space between the pieces and the brush axle. 2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul

Posted on Oct 08, 2010

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1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Where is the reset button on dyson dc25?


    I could be a switch, belt, brush bar motor or a wiring problem.

    Jun 19, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    How do you get items out of the vacuum hose that are stuck?


    Hi there,

    I'm sorry to hear you're having difficulty with your DC25 Animal. To remove a blockage from the hose, please follow the steps shown in our online Support guide for this issue:

    http://www.dyson.co.uk/support/dc25/dc25-animal/how-to-use-your-dyson-vacuum/how-to-remove-a-blockage/removing-blockage-from-wand-and-hose-step-1

    This should resolve things, but if you'd like any further assistance or advice, please give our customer Helpline a call on 1-866-693-9766 (US), or 0800 298 0298 (UK).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Aug 01, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Dyson reset button


    Hi there,

    DC25 doesn't have a reset button - if the brushbar isn't rotating, please follow the steps shown in the video below to check the cleaner head and brushbar for obstructions, then reset the machine.

    Please note, the brushbar will never rotate when the machine is standing upright, so make sure you recline your DC25 into the vacuuming position before testing it.

    You may also want to refer to our online Support guide:

    http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

    This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Apr 16, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Has my motherboard blown in my dyson dc25


    Hi there,

    The DC25 has a belt designed to last the lifetime of the machine - we'd advise against attempting to access it as this can void our 5-year guarantee.

    The machine is equipped with a sensor which shuts off the brushbar if something jams it. If the brushbar isn't rotating, you can reset the machine by following the steps shown in the video embedded below.

    You may also find it helpful to refer to our online support guide for this model:

    http://www.dyson.com/support/help.asp?article=1156&product=DC25-ANIMAL

    This should resolve the issue, but if you'd like any further assistance or advice, please get in touch with our free Helpline by calling 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com


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    Jan 01, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Whistling noise on dc25 Animal


    there may be a small cut in the tube or there is something stuck restricting the suction check all hoses

    Jul 23, 2010 | Dyson DC25 Vacuum

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