Question about Jabra SUPREME Bluetooth Headset

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Jabra supreme wont turn on

The battery light stays red and it wont turn on

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The unit needs a full charge. Be certain the BT firmware and software with drivers are current. If necessary, contact the manufacturer support technician for additional assistance.

Posted on Dec 25, 2013

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I had not used my A210 in a couple years, and when I needed it again now, I TOO GOT THIS SAME EXACT SYMPTOM: where it would light red (charging) only for 2 or 3 seconds, and then be off. Hours on the charger and no charging or difference. I tried plugging it in a few hundred times to see if it would "jump start" for the 3 seconds to add up, no luck. I WAS VERY GLAD to read MightyFrosty could change something inside and get it working. I followed his advice up to "removing the tiny circuitboard on the tiny battery and resoldering". Instead (got the case open with a razor blade, gently) I removed the amber tape that wraps the battery/circuitboard assembly and tried first "jumping" the red to the "+", nothing~ but then jumping the black to the "-" the RED LIGHT came on and STAYED ON! (but only while "jumped". Better yet after some 20 minutes of "jumpered" charging, the RED LIGHT STAYED ON even when I removed the tiny jumper~! (a tiny wire is all, bent to touch the black wire solder spot and the "-" battery lead). so IT APPEARS it CAN CHARGE PROPERLY on its own once the battery has a little juice in it! It is charging completely normally now (red light solid, no jumpers, and with no cuts or circuit removals!). I believe I can reassemble it all tomorrow and have a non-modified operational bluetooth Jabra! Thank you MightyFrosty and good luck to all!

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I contacted Jabra and they said this problem is due to a bad internal battery. There is nothing that can be done to fix it. So I returned it to the guy who sold it to me and got my money back. Purchased another from a different vendor, and this one works great. That's the only solution!

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