"high alarm" freezer not freezing

Something to think about from the manual for your freezer. Also I would check the temperature of your freezer with a thermometer to make sure it is freezing ok .Troubleshooting
If the appliance does not work, before calling for Assistance (see
Assistance), check for a solution from the following list.
The green POWER indicator light does not illuminate.
• The plug has not been inserted into the electrical socket, or not
far enough to make contact, or there is no power in the house.
The motor does not start.
• The appliance comes with a motor protection control (
see Start-
up and use
).
The indicator lights are on but the light is dim.
• Pull out and reverse the plug before putting it back in the socket.
a) The alarm sounds.
a) The refrigerator door has remained open for more than two
minutes (the buzzer will stop sounding when you shut the door) or
the correct switching-off procedure was not followed (
see
Maintenance
).
b) The alarm sounds and the two yellow indicator lights
flash.
b) The temperature in the freezer is too high. Check the quality of
the food products and dispose if necessary.
+ buzzer =
Heating is excessive
c) The alarm sounds and the two yellow indicator lights
as well as the green one flash.
c) The temperature in the freezer has reached a dangerous level.
The food must be disposed immediately.
+ buzzer =
Heating danger
b/c)
In both these cases the freezer will maintain a temperature of
about 0°C so that the food does not re-freeze.
To turn off the acoustic signal open and close the refrigerator door.
To restore normal operation bring the FREEZER OPERATION knob
setting to
(off) and turn the appliance on again.
The green POWER indicator light flashes.
• The appliance is not operating correctly. Contact the Technical
Assistance Centre.
The refrigerator and the freezer do not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The OPERATION knobs are not on the correct setting (
see
Description
).
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is beginning to freeze.
• The REFRIGERATOR OPERATION knob is not on the correct
setting (
see Description
).
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.
• The SUPER FREEZE button has been pressed (rapid freezing):
the yellow SUPER FREEZE light is on or flashing (
see
Description
).
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.

Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
You can stop the acoustic alarm by pressing the Acoustic Signal Stop Switch once.

When switching on the freezer for the first time, the Red Alarm Indicator Light will blink until the internal temperature has reached a level required for the safe conservation of frozen food.

Fast Freeze function
If more than 3-4 kg of food is to be frozen:
1. Press the Fast Freeze Switch for 2-3 seconds to activate the fast-freeze function 6-24 hours before placing the fresh food in the freezer, the Yellow Fast Freeze Indicator Light will illuminate. The compressor will now run continuously, to ensure that the fresh food is frozen as quickly as possible.
2. It is possible to deactivate the function at any time by pressing the Fast Freeze Switch for 2-3 seconds.
3. Place the foods in the freezing compartments (indicated with graphics).
4. Once the food is completely frozen (it may take up to 24 hours) you can manually switch off the fastfreeze function by pressing the Fast Freeze Switch for 2- 3 seconds and the Yellow Fast Freeze Indicator light will also go out.
5. Move frozen food from the freezing compartments into the other compartments (storing compartments) to make room for another freezing.

If the Fast Freeze Switch is accidentally left on, the fast-freeze function will be automatically switched off 48 hours later. The Yellow Fast Freeze Indicator light will also go out.

I believe that you all understand. If you intend to freeze larger amount of food then certainly a few hours before some shopping switch on the fast freeze function.

Dado

HI,
Please check your compressor and thermostat for malfunction then.
Regards

Hi,

There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food

heatman101

You need to contact a repair shop ASAP.

Call him back. He needs to check the sealed system.

The compressor is overheating and not starting. Could be just the start relay. If this happens again try unplugging it for about an hour then it should work for a while. Heat between doors is normal this is an electric heater designed to keep the doors from sweating. You just noticed it because the refrigerator wasn't cold.

Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

defrost problem..?? let me know?

refrigerator freezes all foods even on other shelves