Question about Rival SCE500 5-Quart Slow Cooker
I have same problem with mine. Very disappointed in the customer service that I received form rival.
Posted on Jul 14, 2008
Have a look at the links below:
Posted on Jan 19, 2008
My friend had the same problem and she called this number 1-888-777-0773 to report it and request a replacement and they were able to help. She did ask however why this has not been recalled and he said it is because she was the first one to report this problem.
Posted on Jan 17, 2008
I have the same crock pot with the same problem. I love the size and shape of this crock pot, but cannot find a replacement crock. Seems as though everyone has had this problem. Too bad. It was a perfect fit for our family size. I wonder why this one has not been recalled?
Posted on Jan 05, 2008
I saw crocks like that sold at Wal-Mart within the last year. I have a black and stainless SCE500 and the handle broke on my lid. I called rival customer service, and they are no longer manufacturing that model, so, there may be models similar to that at various stores like Walmart. I purchased mine at Target about 2 1/2 years ago.
If the stoneware is cracked across the bottom of course it must be tossed. Calling Rival directly may help, they may offer a product at a discount
Posted on Dec 26, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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