Question about Sony Cyber-Shot DSC-S500 Digital Camera

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Lens wont open

HI, MY lens wont open all the way, it keeps clicking and where the picture displays it was turn power off and back on. I keep doing so but nothing happens.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on May 17, 2009

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Posted on Jan 02, 2017

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Hi,i dropped my sony WX9. Bought it in June 2011, dropped Sept 2011. It was a short drop. Now the lens opens only halfway and keeps clicking and on the screen i get the prompt: turn the camera off and then...


Hi,
There are three ways of repairing,
1- Contact nearest Sony Service Center and they will estimate you to replace the Complete Optical Unit, which would be costly but reliable,

2- In second way, Contact any repair man nearby and he will open the Optical Unit Assy. and and try to fix it (most probably it is only misaligned).

3- Third method is free of cost and chances are 50/50, the face of optical unit (Lens) keep down and keep press it normally and in the meanwhile turn its power on. The Lens of the camera will try to open keep it press slightly not with full power :) . After few tries turn it off. After that in normal way turn it on and hopefully it will work fine again.
If No.3 method successful keep remember me :)
Thanks

Sep 07, 2011 | Sony Cyber-Shot DSC-WX9 Digital Camera

1 Answer

My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens error lens wont close what to do?


Hi,The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Here are different solutions to this problem;

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra power to help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Some people also have actually used a "Shop Vac" with this fix to help extend a retracted lens.
Thanks and take care

Apr 25, 2010 | Nikon COOLPIX L18 Digital Camera

1 Answer

Lens stuck open on Lumix DSC-TZ5


This is a common problem when something goes wrong with the lens system.
This can be as a result of numerous problems.
Try to pull the lens as turning on and also gently twisting it in and out...just may make the lens go back on track.


Sep 21, 2009 | Panasonic Lumix DMC-TZ3 Digital Camera

1 Answer

Sony dscw130 lens wont come out


This seems to happen when something (water, sand, dust) gets trapped in the lens mechanism. Has the camera been somewhere filthy before?

The recommended methods include taping on the bottom of the camera, rapping it on a table, and pressing hard on the lens. If the lens moves when you turn the camera on, try keeping your hand on it so that it's forced back into the camera body. A can of compressed air squirted around the lens is also a possible fix... but be super careful with that stuff, a good hard blow of breath might be safer.

I'm not recommending that you do crazy stuff to your camera, but if you're careful you may be able to get it working again without having to get it serviced.

Jul 06, 2009 | Sony Cyber-shot DSC-W130 Digital Camera

5 Answers

Lens Error, Restart


Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

May 01, 2008 | Canon PowerShot SD1000 Digital Camera

5 Answers

Sony cybershot dsc-w55


The lens mechanism has had a knock at some time.
Check out the makers support site for a repair price.
Likely you will be buying another camera when you see the price quote

Nov 13, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Zoom error


I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Dec 09, 2005 | Fuji FinePix E550 Digital Camera

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