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Laptops not connecting to the internet when the hp c4599 is on

I have a wireless network at home and 2 laptops connected to the network. i bought a wireless hp c4599 and set it up. it prints wirelessly fine. but when i turn it on, the laptops cant access the internet. i use google chrome, it comes up with error 105. Both laptops are on vista. the little network icon says its connected to local and internet. when i turn the wireless off on the printer, i have to turn off the modem for the laptops to connect to the internet again. any help would be great.
My modem is a D-Link DSL-G604T with wep encryption.

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Perhaps the printer is conflicting with the laptop by taking its "address" on the network...Do you know how to give your printer a diifferent IP address? Or your laptop? Its a bit complicated to explain but if you can make sure the laptops and the printer are all set to use "DHCP" then they should all each get an adress on your home network and work together.

In Windows Vista, click Start, Control Panel, Network & Internet, View Network Status and Tasks. Then view the status of your Wireless Network Connection and click details, if it says "DHCP Enabled" in there then your laptops are not the problem and should be sharing addresses.

You should be able to see in the printers control panel or by printing a self test page how its setup on the network, maybe it needs to be reconfigured while the laptops are turned on as well.

Posted on May 17, 2009

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