Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Power Supply possibly bleuw up due to overload

I had bought the WD My Book Essential 500 GB Ext Hard Drive from USA. When I tried using it in UK, I had chosen a 18V power supply by mistake where as the Drive works at 12 V. Within seconds when I found plastic burning smell - I stopped the supply. Later when I tried with the right 12 V supplied adaptor using a covertor plug (US to UK) the hard drive would not start up and the Laptop would not recognise the drive. Is there a way, where I can fix this problem. Since it is a brand new equipment - its sad to see I lost it before I could use this.... please suggest if this is repairable.

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Bring it to a PC repair centre, the disk inside the case may be okay and may be able to be read if its removed and put into a PC. Worth a shot.

Posted on May 17, 2009

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I have WD My Book Essential 2 capacity 500 GB. Unfortunately everytime I connect it to the PC and power, does not show as a hard drive and has no driver. I backed up my files on it from the same computer...


you may have a bad drive,but first dose the drive power up not just light up can you hear the drive.
what you have in the box is just a nornal HD in an external box. you can if "absolutely nessesary " remove the HD and put it into your PC as a second drive.
but first you need to know if it is running and if the WD My Book power supple is working.
Have you tried using a different USB cable? a different power supply of the same Voltage & amps.

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end of the day there is just a hdd inside the box take it out and use it in a desktop...

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You should be able to take out the 3.5 drive that is inside and move it to a new enclosure (does not have to be WD) Tiger Direct has them. You can find them at BestBuy or online for less than $40

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1 Answer

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Don't use a power strip or surge protector.... try to connect the power supply adapter directly to a wall socket. Always safely remove hardware after use

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