PHONE WONT RECEIVE CALLS, UNLOACKED AND SIM IS O2. CALLER GETS CANT CONNECT YOUR CALL MESSGAE. YET TEXTS GO THROUGH FINE
I have a blackberry 8300 that is AT&T from the USA but is now unlocked and has an O2 sim in. Was ok for the first 3 months, now when someone calls the caller gets the message ' we have not been able to connect your call'. texts received ok.
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Might be a problem with the network part. I mean the transceiver built in. Do another reset and see whether it fixed the phone. In most case, if the reset couldn't fix it, the problem might be hardware
If its a case where you can receive calls and texts, and send texts no prob but you cant call out then its a caller-id problem with your mobile service provider. Ring up the support team and have them reset your caller-id on their end. Once done, power cycle the phone and the phone shoild call outbound no problem.
hi i had the same problem with my sciphone i was advised to restore it back to factory settings which i did but my phone no longer works on my network o2 but accepts a t-mobile sim but wont allow me to make or receive calls or send/receive texts, so if this solution is advised to you dont try it unless you know how to fix it afterwards
i have samsung c3050 orange had it unlocked to be able to use o2 sim about 3 months ago all ok till today . phone wont let me phone out or receive calls and also with texts as well just keeps saying words to the effect of error even though i still have credit on phone. i know sim is ok as tryed in another phone will be glad if you cauld help .... from tony
The best thing to do is to take the battery out while the device is powered on and leave it out for thirty seconds, then replace the battery and power the device on, once it is at your main screen dial *228 and send selection option one by pressing 1 and let the music play after the programming is complete it should work just fine.
I have found that the second line can be selected in the call log screen, if your number isn't displayed below the time then highlight and select your main phone number this should allow you to access the features once again
Make sure the call forwarding option is not activated
In the Phone, press the Menu key.
Select Call Forwarding.
Make sure the Forward All Calls option is not selected.
Make sure that Do not disturb is disabled
Verify that Do not disturb is disabled.
From the main screen, select Sounds (or Profiles).
Make sure that Do not disturb is set to No.
Confirm that ring tone and volume settings are active
Confirm that the BlackBerry smartphone audio settings are not set to Silent, All Alerts Off, or Vibrate Only. To confirm audio settings, complete the following steps:
From the Home screen, select Sounds (or Profiles).
Change the notification information, press the Menu key and click Save.