Question about HP LaserJet 1020 Printer

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HP 1020 Issue

Had a paper jam. Removed and cleared the jammed print. Now the printer never completes the print cycle. It stops printing/jams every time half way through the print cycle (where the paper/print just begins to feed out of the printer about 2 inches then stops/jams). Stops feeding/jams at this same point every time. Any suggestions??

Regards,
Dean

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  • Anonymous Mar 12, 2014

    Printer with no paper jams excellent feed paper but not image at the paper outpup

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Maybe if you hold down the cycle button and let it run through a "test cycle" to receive a printer data sheet it might clear the internal buffer or whatever you call that short term memory these printers have. Let us know. JP

Posted on Mar 17, 2009

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Had a similar issue. The feed was stopping halfway through, same spot every time....
Turned out to be the paper pickup solenoid. The solenoid was stuck to energized and kept feeding sheets, one right after the other.... as a result, the end of page sensor was not detecting the end of the page - there was no gap between the pages - and was calling a paper jam.
The solenoid is located at the rear bottom right of the printer, when facing the front... You have to remove the right plastic cover...
Check that after the solenoid is energized and the page is fed, the solenoid lever returns to the open position, i.e. not stuck on the electromagnet... If it remains stuck on the electromagnet, the sheets keep feeding back to back and paper jam...
You can try pushing it open manually with a long screw driver after the page is fed, to see it this will solve your problem...
If indeed you have a jamming solenoid, you can try the following fix...the problem seems to be that overtime the solenoid core and/or lever become magnetized and the force of the return spring is not enough to pull the lever back to the open position.... an adjustment needs to be made to the spring so that fewer coils are used and the spring becomes stiffer, and hence able to pull back the lever... the solenoid has to be removed.... at the bottom you can see the return spring... pull the little mounting ring at the end of the spring off of the mounting pin at the bottom of the lever...and then use one of the spring's coils at 2/3 to 3/4 of the length (don't make it too stiff!) to hook it again on the pin... effectively reducing the spring's length ....
This worked for me! Printer is working fine now!
Please unplug the device and remove residual current before attempting repairs. If you are unsure about what you are about to do, get expert advice...Dangerous voltages and/or other hazards are present inside electromechanical devices. Use the above guide at own risk!
There is a service manual here: http://www.lbrty.com/tech/Manuals_HP/10xxsm.pdf

Posted on May 02, 2017

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Pls check the fusing assembly,something might be stuck or the flag of paper jam sensor might be broken or could have come off.

Happy printing


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Posted on Oct 17, 2007

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Here's a video Harshit kumar suggested as a solution to your problem from YouTube:


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I would advise also opening the door on the back of the printer (if this printer has one), removing any paper trays and cartridges too. All of these can obscure places where paper can jam. Be thorough as even the tiniest scrap can cover a vital sensor.

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LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
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jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
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The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
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Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
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Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
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To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
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NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
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1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
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CAUTION Always pull jammed media in the direction it would travel through the paper path.
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When you have removed the jammed media, replace the print cartridge, and close the print cartridge
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