Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum

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Dyson DC16 Handheld Vacuum Cleaner Manual

Hi, I got a gift of a Dyson DC16 Handheld Vacuum Cleaner, and it's fantastic. The problem is, I didn't get an instruction manual with it. I was wondering if there is anywhere I could download or buy this manual?

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  • 54val May 17, 2009

    A huge "Thank You" odin223, this was most helpful. I have spent 3 days trying to find this manual online with no result .... you solved it in just a few minutes.

  • Anonymous Mar 13, 2014

    no lights when charging

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Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

Posted on May 17, 2009

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Hi, I've misplaced my manual and am unsure of the order of the filter. Does the screen go against the motor or the foam? Thanks!

Posted on May 07, 2011

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Posted on Jan 02, 2017

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1 Answer

How do I remove battery from hand held vacuum?


Hi Alan, it's Jack at Dyson.

If you own a Dyson DC16 handheld vacuum, the battery removes at the push of a button. Press the catch and pull the battery away from the machine horizontally. If you're fitting a replacement battery, this will attach to the machine in the same way.

If you own a different model of Dyson handheld vacuum, please reply to confirm which model you have so we can provide further advice.

Alternatively, if you'd prefer you're welcome to call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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The Dyson manual is here ( Dyson DC16 User Manual Page 2 ). If you're wanting to go further than just undoing areas to clear clogs, or, say, to do a super deep clean-out, then you may need to look around for specifics. There are videos out there on some deep inner checks, but I didn't have any luck on tear down guides.

Good Luck

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Hi,

Here is a great video that shows you how to install the base station:

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How to release canister from dyson root cyclone vacum


Hi there,

For guidance on emptying the clear bin from your Dyson DC16, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc16/dc16/maintaining-your-dyson-machine/empty-the-clear-bin1/emptying-the-clear-bin-step-1


If you're trying to remove the clear bin from the machine, you can do so by following these steps:

http://www.dyson.co.uk/support/dc16/dc16/using-your-dyson-machine/how-to-remove-a-blockage/how-to-remove-a-blockage/check-cone-shroud-1

I hope this helps - for any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 16, 2012 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Handheld Dyson DC16 red charging lights come on for about 1/2 a minute then all lights go out


Hi there,

Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Aug 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I put a new battery in my 5 year old Dyson DC16, after a couple minutes in the charger the vacuum turned itself on and ran until the motor (circuit board) burned up. I bought a new Dyson motor assembly...


Hi there,

Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

Alternatively, we could arrange to have the cleaner returned to us for further inspection.

In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 31, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Can i get instructions for my dyson DC16


Here is the link....just select the dc16 model you have and you can veiw and save or print the manual!

http://www.dyson.com/support/help.asp?model=SUP-DC16&article=1374

May 10, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem


Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

May 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I Need A dyson hand held battModel DC16 12097 model 282-US-A35458 21.6 1080 MAH All I can find is the 1500 Mah


I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...
need-dyson-hand-thwo3sxipgmgtjfqzhk52bks-2-0.jpg

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1 Answer

Removing the battery


The battery is located at the bottom of the handle. To release it, press and hold down the button on top of the battery case (it has 3 ridges on it). That releases a catch and you can then slide the battery out to the rear.

Apr 18, 2009 | Dyson DC16 Root 6 Bagless Handheld...

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