Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 will not print in blues

I installed refillable 02 cartridges but the blues will not print. Got 2 new blues. Still printer would not print. I reinstalled non oem cartridges that I had taken out when I got the refillables but printer still will not print in blues. HP will not help unless I buy oem cartridges. Can anyone help me?

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  • queenb858 May 27, 2009

    my printer panel has no maintenance page.


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Try to run maintenance pages..go to your printer panel ..and choose maintenance..and print maintenance page..

Posted on May 17, 2009

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How to make pictures sharper

Regarding your recent inquiry about the HP 02 cartridge print quality/missing color issue in your HP Photosmart C5180 printer, let's first make sure that the printer is firing all 6 cartridges correctly. Based on your problem description, it sounds like there either an air bubble in one of the printer ink lines or a portion of the PRINTHEAD* could be dry, so you should first perform a "Clean PrintHead" procedure from your printer's 'TOOLS' button on the control panel.

NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidentally ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the "Clean Printhead" procedure 2-3 times. Depending on your printer model, refer to the applicable video procedure: without 1-9 keypad) with 1-9 keypad)

However, if you have already attempted to clean the printhead and one or more colors are missing, then it is suggested to run the 'Tap 43' printer diagnostic test to ensure the built-in PRINTHEAD (inside the printer) is functioning properly* without 1-9 keypad) with 1-9 keypad)

Refer to the HP Printer Diagnostic's document (PDF file) at the following link for advanced diagnostic tests for your printer model:

To completely verify the ink lines are clear and working correctly, print the "INK RECOVERY TEST PRINT" from our Test Prints page (intense color drop pattern):
As an option (to help conserve ink), you could just run the Self-Test Report (under 'PRINT REPORT' menu), this will verify nozzle performance and that each color is firing a solid band of color (i.e. you should not see any bands or missing lines in the pattern). This is also a good test to help isolate which color (or portion of the electronic PRINTHEAD*) may be causing the issue.

If a problem persists (poor print quality/nozzle misfiring/missing colors, etc.), then we suggest that you thoroughly review the steps outlined on our HP 02 support pages, including printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for informational purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors. (HP 02 main page)

If this does not remedy the problem, then you may have a defective PRINTHEAD* in the printer (worst case scenario), unrelated to the refilled cartridges. As this printer writing system (found on 58 different HP printer models) is between 10 and 12 years old there is a very good chance that the PRINTHEAD has reached it's END OF LIFE.

*The HP 02 ink series printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 6 ink cartridges and then firing the ink droplets onto the paper) - the HP 02 PRINTHEAD typically has a maximum life of approximately 25,000 pages (~15,000 page average). Unfortunately, the permanent PRINTHEAD is not replaceable.

CAUTION: Be advised, the use of HP 02 compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD damage due to incompatible ink formulations (i.e. contain Volatile Organic Compounds which are known to damage the built-in PRINTHEAD). We do NOT suggest using or refilling these types of ink cartridges.....refilling of HP 02 or HP 02XL original/genuine ink cartridges is only suggested!

HP 02/02XL Ink Refilling Services & Additional Cautions:

If you need to purchase a new HP 02 (or HP 02XL) ink cartridges, we suggest you try a USA remanufactured ink cartridge from as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating (free shipping for all orders above $20).

We trust this helps explain the issue your printer is currently experiencing. For any additional questions please contact us directly:

-Thank you

Aug 30, 2014 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Hello. I have HP photosmart C5180 and I only need black colour to print some documents, I bought the original HP ink, but my printer says that I need to change expired colours too (pink, blue, cyan...) but...

Your model is a Inkjet printer working on HP TIJ 4.0 technology4. So it cannot work with one valid cartridge. You have to replace all of them to make you printer to work. This is what HP advices and highly recommends.

The Ink cartrdige can be bypassed only in Laserjet printers

Oct 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I just bought a new yellow ink cartridge, and when I put it in the printer says that the yellow ink is depleted. I changed the ink two times. What should I do?

If you are using off brand cartridges that are remanufactured (refilled), that may be your problem. I have had several HP printers and when I used refilled cartridges, it wouldn't print. I stay with genuine HP ink cartridges. Just my opinion!

Sep 15, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Will not print blue? HP 2600


this problem due to refill cart replace with new one ur problem will be resolved

Jul 01, 2010 | HP Color LaserJet 2600n Printer

2 Answers

Is it possible to use non HP ink in ths printer? Tried using "remanufactured ink", and concluded that this printer may be programed to block the use of NON HP INK.

It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
HP 02 Black 660 pages
HP 02 Black Twin Pack 1320 pages
HP 02 Color Combo See single 02 inks
HP 02 Cyan 400 pages
HP 02 Light Cyan 240 photos
HP 02 Light Magenta 240 photos
HP 02 Magenta 370 pages
HP 02 Photo Value Pack 150 photos
HP 02 Yellow 500 pages
HP 02XL Cyan 600 pages
HP 02XL Magenta 555 pages
HP 02XL Yellow 750 pages

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Printer problem

Quality refilled HP 02 cartridges should function in the same way that the originals did. If they are not, you've been had. These cartridges have kill chips on them that need replacing. Many "discount" refillers will sell you a cartridge with either the original spent chip or a very low quality replica. A reputable refiller doesn't make any money on the 02s but will offer them for convenience anyway.

Feb 02, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

New cartridges installed a week ago - been printing well until today and now nothing just blurred lines

the seems that the cartridge gone empty again or it may come low ink by default.

replacment/refill of cartridge is the only remedy for such problem.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

How do I reset the ink levels?

We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

Dec 29, 2007 | HP Photosmart C5180 All-In-One InkJet...

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