I installed refillable 02 cartridges but the blues will not print. Got 2 new blues. Still printer would not print. I reinstalled non oem cartridges that I had taken out when I got the refillables but printer still will not print in blues. HP will not help unless I buy oem cartridges. Can anyone help me?
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Regarding your recent inquiry about the HP 02 cartridge print quality/missing color issue in your HP Photosmart C5180 printer, let's first make sure that the printer is firing all 6 cartridges correctly. Based on your problem description, it sounds like there either an air bubble in one of the printer ink lines or a portion of the PRINTHEAD* could be dry, so you should first perform a "Clean PrintHead" procedure from your printer's 'TOOLS' button on the control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidentally ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the "Clean Printhead" procedure 2-3 times. Depending on your printer model, refer to the applicable video procedure: http://inkjet411.com/?page_id=2377(Printers without 1-9 keypad) http://inkjet411.com/?page_id=2391(Printers with 1-9 keypad)
To completely verify the ink lines are clear and working correctly, print the "INK RECOVERY TEST PRINT" from our Test Prints page (intense color drop pattern): http://inkjet411.com/?page_id=146
As an option (to help conserve ink), you could just run the Self-Test Report (under 'PRINT REPORT' menu), this will verify nozzle performance and that each color is firing a solid band of color (i.e. you should not see any bands or missing lines in the pattern). This is also a good test to help isolate which color (or portion of the electronic PRINTHEAD*) may be causing the issue.
If a problem persists (poor print quality/nozzle misfiring/missing colors, etc.), then we suggest that you thoroughly review the steps outlined on our HP 02 support pages, including printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for informational purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors. http://inkjet411.com/?page_id=35 (HP 02 main page)
If this does not remedy the problem, then you may have a defective PRINTHEAD* in the printer (worst case scenario), unrelated to the refilled cartridges. As this printer writing system (found on 58 different HP printer models) is between 10 and 12 years old there is a very good chance that the PRINTHEAD has reached it's END OF LIFE.
*The HP 02 ink series printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 6 ink cartridges and then firing the ink droplets onto the paper) - the HP 02 PRINTHEAD typically has a maximum life of approximately 25,000 pages (~15,000 page average). Unfortunately, the permanent PRINTHEAD is not replaceable. http://inkjet411.com/?page_id=2054
CAUTION: Be advised, the use of HP 02 compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD damage due to incompatible ink formulations (i.e. contain Volatile Organic Compounds which are known to damage the built-in PRINTHEAD). We do NOT suggest using or refilling these types of ink cartridges.....refilling of HP 02 or HP 02XL original/genuine ink cartridges is only suggested!
If you need to purchase a new HP 02 (or HP 02XL) ink cartridges, we suggest you try a USA remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating (free shipping for all orders above $20).
We trust this helps explain the issue your printer is currently experiencing. For any additional questions please contact us directly: Inkjet411help@gmail.com
Your model is a Inkjet printer working on HP TIJ 4.0 technology4. So it cannot work with one valid cartridge. You have to replace all of them to make you printer to work. This is what HP advices and highly recommends.
The Ink cartrdige can be bypassed only in Laserjet printers
If you are using off brand cartridges that are remanufactured (refilled), that may be your problem. I have had several HP printers and when I used refilled cartridges, it wouldn't print. I stay with genuine HP ink cartridges. Just my opinion!
It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
HP 02 Black 660 pages HP 02 Black Twin Pack 1320 pages HP 02 Color Combo See single 02 inks HP 02 Cyan 400 pages HP 02 Light Cyan 240 photos HP 02 Light Magenta 240 photos HP 02 Magenta 370 pages HP 02 Photo Value Pack 150 photos HP 02 Yellow 500 pages HP 02XL Cyan 600 pages HP 02XL Magenta 555 pages HP 02XL Yellow 750 pages
Quality refilled HP 02 cartridges should function in the same way that the originals did. If they are not, you've been had. These cartridges have kill chips on them that need replacing. Many "discount" refillers will sell you a cartridge with either the original spent chip or a very low quality replica. A reputable refiller doesn't make any money on the 02s but will offer them for convenience anyway.