Question about HP LJ 3020 All-In-One Printer / Scanner / Copier

1 Answer

HP LJ 3020

What does scanner error mean? I've turned printer on/off like it said but still not scanning. I can print out documents but just unable to scan anything?

Any idea how to fix this problem?

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  • jaymann julius Apr 04, 2008

    i can print on my hp lj 3020 but i can not scan please help.

    my email. julius.tshabo@liberty.co.za

  • roxsew Sep 17, 2008

    printing works fine but scanning just does not happen no matter how long I wait.

  • Anonymous Dec 23, 2008

    The HP 3020 printer/scanner/copier does copying and printing but does not scan. The message simply states that the printer may not be connected to the PC. Since the other functions work, this does not seem to be the problem.

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  • 167 Answers

The scanning unit is faulty, u may trying cleaning the scan unit ,else it needs replacement.

Happy printing

Omnipresent

Posted on Oct 17, 2007

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1 Answer

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this poblem can be solved by cleaning the mirrors in the top scanner assembly unit .if u know to open the top glass unit u can do it yourelf. otherwise contact the service person.

vote me if u like this solution

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The Hp LJ 3020 is compactable with windows 7, Click hear and install the windows os driver.

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I have HP 3020 all in one printer. I am able to install printer drivers successfully, but unable to complete scanner driver software. I am using windows 7. Please suggest suitable driver.


You can find drivers here for your printer model and your operating system:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=378053&

Make sure you download the correct version for your computer; 32-bit vs, 64-bit.

To check your operating system, click on Control Panel; then select System.

View the System type to confirm whether you have 32-bit or 64-bit installed.

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