Question about Reliance Water Heaters

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I am not getting any flow to my faucets after Reliance Heater has successfully run for a few months - it's brand new. Could there be a pipe problem?

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  • wyodogs May 17, 2009

    OK bare with me here - I am a novice to say the least. I drained some water out of it and it's coming out just fine into the bucket. Now as far as valves are concerned, you will have to be more specific with me. I cannot get any water from the heater to the rest of my house - only getting cold coming out of the cold faucets and nothing from the hot faucets. Can we start again with this? I'm just learning all this crud as my husband use to take care of this stuff and I can't get a plumber at midnight.

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Hi,

I would check to make sure I was getting flow through each of the hoses by
running the water from each into a bucket.

Make sure to open up the valves so you get water pressure and not just
low water flow. This will tell you if the problem is in the supply hose
or the shut off valve.

Also, you might want to remove the valve stem again and shoot some
compressed air through the unit. If there is debris inside of the unit,
it should dislodge.

Check it out and keep me posted on your progress.

Hope this helps.

Thanks

Fame !

Posted on May 17, 2009

  • Sid
    Sid May 17, 2009

    Hey,



    Is hot water present when opening the drain valve. Use a bucket to catch the water. Adjust thermostat from high to kow then prefered detting. Make sure hot water out line does not have a closed valve. If gas, ck pilot. If electric, elements may be damage if heater was powered up before or while initial filling.


    My 2 cents,



    Thanks



    Fame !

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Mar 21, 2014 | RELIANCE ELECTRIC WATER HEATER

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Is my water heater leaking?


You have water leak that you can hear running water.
Could be broken pipe under house.
Could be water running out of tank at TP valve.

Turn off all water taps and put ear against each pipe at tank.
If TP valve is leaking, then replace TP valve.
If pipe is broken under house, then call contractor.
Copy following links for troubleshoot walk-thru.
http://waterheatertimer.org/images/Ear-against-pipe-200.jpg
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#listen

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Heater takes more than 1 minute to get water to kit faucet , then temp fluctuates


1) Guesses: Sounds like a bad single-handled faucet cartridge, or low water flow at faucet, or clogged water filter.
Replace faucet cartridge, clean the aerator, and/or clean sediment out of pipes below sink, and clean water filter at tankless unit each month.

2) For exact measure of problem:
Typical faucet can have 2 gallon per minute flow rate.
2 gpm flow rate means faucet fills 1 gallon container in 30 seconds. Test faucet using 1 gallon container and a cooking timer to get flow rate.
Clean aerator to improve flow rate. Compare kitchen flow rate with other faucets in home.
http://waterheatertimer.org/Low-hot-water-pressure.html

Most homes have 1/2" diameter pipe running to kitchen faucet.
100 feet of 1/2" diameter pipe holds 1.2 gallons of water. This assumes no sediment build-up inside pipes.
http://waterheatertimer.org/Water-heater-recirculation-system.html

Assuming only hot is turned on: If faucet is 100 feet away from water heater, and pipe diameter is unobstructed 1/2" diameter, and faucet has 2 gallon per minute water flow, then hot water should arrive in 36 seconds.
50 feet away, and hot water should arrive in 18 seconds.

If kitchen has single handled faucet, and the handle is raised in the middle, then equal amounts of hot and cold water are drawn at same time. This doubles amount of time for hot water to arrive.

If single handle faucet has a bad cartridge, then faucet can have crossover.
Crossover means that cold water can enter the faucet even if faucet is turned to hot.
Bad single-handled faucet cartridge can delay or stop the arrival of hot water.
http://waterheatertimer.org/Crossover.html

Tankless require maintenance including cleaning combustion parts yearly, de-lime heat exchanger frequently, and clean water filter each month.
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf
http://waterheatertimer.org/pdf/Bosch_Overcoming_fluctuating_temps.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Add a comment for more help.

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I have a Reliance Sta-Kleen 805 Electric Water Heater that is leaking from the cold valve but the water is coming out hot. How do I repair it?


If I understand correctly you have residential electric water heater, and your shut off valve located above water heater on cold-water line is leaking?

1) Hot water would come out of this valve if it's leaking because water inside tank is hot and under pressure ... also remember, hot water rises so tank is probably heating the water inside the cold line during hours when no hot water is being used.

2) You probably need to replace the valve. But if water is leaking because a pipe is rusted, the valve may be ok, and just the pipe needs to be replaced.
Take a photo of your problem to hardware store or home center.
I used to work in those stores and could help folks get the right parts.

3) Here are some steps for replacing the valve.
Shut off main water source into house. This is usually located underground in same box where meter-reader looks at meter.
Your water heater shut off valve is called a gate valve, and it will be 3/4"
All water heater pipes are 3/4"
You will need two 10-12" pipe wrenches, maybe a new gate valve, maybe a new flex connector, probably short 3/4 pipe pieces, teflon tape for each threaded pipe.
Hardware store or home center can get you the right materials, just take a photo over to hardware store

4) When you get started, turn off water heater circuit breaker for a couple hours so water will cool down. You don't want to get scalded with hot water.
Do NOT drain the tank.
Simply open a bathtub faucet on hot side to release pressure.
When finished, turn on the water, and make sure water is flowing out of tub spout in full stream before turning circuit breaker ON

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Jan 23, 2011 | RELIANCE ELECTRIC WATER HEATER

1 Answer

Need to turn on several different hot water sources to get my heater to fire up. My faucets are low flow, so for some reason the heater will not fire unless there is more demand. It is brand new out of...


When a tankless is installed, they are usually set up with a recirc. Theis keeps the water continuously heating to some degree.
When a tankless is installed into a home it has nothing to heat the water that is sitting in the pipe from its faucet to its heat source. Now as soon as you turn on the faucet, you have to let all that cold water run out until the newly heated water comes out from when you started the faucet.
You could measure the volume until heat and it will be pretty much the same every time for a given faucet.

The fact that your faucets are low flo is only part of the factor involving time it takes to get hot water. Another factor is volume. The diameter of your pipes makes a difference. You can remove the low flo restrictor from the faucet farthest away to speed up the process at least a little.

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Water pouring from overflow pipe into kitchen. We have Reliance Water heater TPR 15 (5254-c) model


the pressure valve is bad where over flow pipe hooks to. go to a place where they sell heater parts, and buy a new relief valve!! good-luck!!

Nov 12, 2010 | Reliance Water Heaters

1 Answer

The temp./pressure valve on top of the heater is leaking. what is the cause and solution.


It is possile that it had apressure fluction for various reasons. It's also possible that valve spring is just getting weak. What i would do first is replace T&P valve and see what happens.These are common 3/4 inch male iron pipe t&p valve available at most hardware stores. First shut off water supply to water heater, then open valve on hot water side of nearest faucet to relieve pressure. Remove old valve by turning counterclockwise. You may need a pipe wrench as they can be pretty tight. Remove old t&p valve and use teflon pipe tape or joint compound on new valve threads. Install new valve and tighten securely. Close faucet previously opened to relieve pressure,then turn water supply valve to water heater. Check for leaks and tighten further if needed. Check valve occasionally for next couple days. If no further leaks from valve then your're in business. Hope this helps. Thanks

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1 Answer

We have a Reliance 501 Electric Water Heater. We get only very hot water in bathtub in one bathroom but not the other bathroom. Could the problem be the water heater?


No, the problem is not in the water heater. It could be the plumbing pipes were installed incorrectly.

A common problem with hot water is also found in the settings of anti-scald and pressure balance tub and/shower valves. You may only need to reset the temperature control on each faucet. Every faucet brand has a slightly different adjusting system. Hopefully you can find the faucet's brand name, and then visit their website to find the owner's instruction manual for your model.

A cross connection in the water piping system is rare, but it does happen from time to time. It would allow cold water to mix with the hot. You would need a plumber or leak detection company to locate every water pipe connection in and/or under your home to confirm and correct the issue.

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I have a Reliance 501 gas hot water heater that needs a tank cleaning. Scale is showing up in faucet aerators. Is it still comon practice to delime hot water heater tanks? If so any recomendations?


hook up garden hose to faucet @ the bottom of the tank and drain the hose to the outdoors or down a floor drain and open the valve , leaving the cold supply valve on , let it run until it runs clear , this will get rid of some of the sediment deposit that form at the bottom of tank , is the most effective way i know , good luck

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