Question about Toshiba Satellite A75-S213 Notebook

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Active desktop recovery

When i first log on the white screen with the active desktop recovery button in the middle of the page comes up and then after a second the normal desktop screen comes up and the flash back and forth. i can get into internet explorer but there is no toolbar at the bottom,the one with the sart button so i cant access programs.....any suggestions?????

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It sounds like there is something causing the process explorer.exe to not start properly. Most likely a virus, but could be something wrong with windows itself. First of all, when you get to that white screen and there is no toolbar down the bottom, bring up the task manager (press control alt delete) and click the new task button down the bottom. Then type in explorer.exe and hopefully that will start up the toolbar down the bottom of the screen. you can also use the new task button to browse for any anti-virus program you have to run a scan to see what is causing the problem.

Posted on Oct 17, 2007

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Posted on Jan 02, 2017

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PLEASE LET ME KNOW IF THIS HELPS AT ALL
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