Question about Fisher and Paykel 23 in. DD-603SS Built-in Dishwasher

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Soap cake not dispensing

The dispenser just fills with water and does not seem to release the soap/detergent.

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It is highly recomended that you use powder detergent only absolutley no blocks or tabs or gels

Posted on Jan 20, 2008


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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Water leaking from detergent drawer

The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Dec 23, 2016 | Washing Machines

1 Answer

Bosch dishwasher is not filling with water and detergent is not being released.

The soap wont come out if there is no water. Does the detergent flap open? If so, the dispenser is OK. If not, you need a new dispenser. If the machine is not filling, check the pressure switch and or the tubes that go to the pressure switch, they may be blocked, tricking the machine into thinking its already full of water.

Feb 27, 2015 | Bosch Dishwashers

1 Answer

Ge potscrubber 700 dishwasher - the soap dispenser cover is locked and will not open. I have run the dishwasher several times and tried to force it but it will not budge. any suggestions?

Soap dispenser cover will not open until front knob is at 4:30 or 5 o'clock. Turn knob to 5 o'clock and jiggle dispenser cover. If cover still does not open, is detergent caked such that door won't open? If yes, remove caked detergent. If no, disconnect power at breaker. GE repair manual says to remove screws for inner door panel and inspect detergent dispenser mechanism with lever and trip lever for broken or binding parts.

Oct 13, 2013 | GE Dishwashers

1 Answer

Dishwasher leaves residue on dishes. Salt levels seem fine, rinse aid ok, and cleaning block is released fine.


White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.

Hope this helps... Please post back if more information is required.


Apr 18, 2011 | Dishwashers

1 Answer

The dishwasher works fine but the jet dry doesn't seem to release to clear dishes. I have cleaned it out and put new liquid in. It always seems to be a the same level and never needs refill. Glasses are...


White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.

Hope this helps... Please post back if more information is required.


Apr 02, 2011 | Maytag Dishwashers

1 Answer

Dishes are not getting clean particularly in the upper rack. The soap dispenser opens properly but the soap was still there. The washer seems to fill properly and it sounds normal. The dishwasher goes...

Make and model?Is the water hot enough? Is this a new problem? Is all of the detergent still in the dispenser or do you use detergent both in the washer and the dispenser? Please reply to this inquiry for more help. Do you have the manual?

Jan 07, 2011 | Microwave Ovens

1 Answer

Door does not open to dispense soap

Often times the latch needs cleaning from the accumulated calcium and soap caked around the latch. Use an old toothbrush or sometimes something a little stiffer to scrub around the latch, the dispenser cups and in the general area. If there is still accumulation a small amount of CLR [calcium-lime-rust] remover will break down the accumulation. We had a Kenmore running in very hard water situation that wouldn't open and we just left it open and didn't worry about the dispenser door releasing. We did this because we always scraped off all the food in the sink before putting dishes in the dishwasher and then ran on the water miser setting which requires only one of the soap dispenser wells to be filled.

Nov 04, 2010 | Kenmore 15954 Built-in Dishwasher

1 Answer

I have a Grohe soap dispenser and it has quit working for me. It is as if it gets stuck after you push it down and it seems to leak the soap out of the bottom part of the dispenser getting soap all over...

Sounds like there might simply be old soap caked on the inside of the dispenser head and feed tube. Best thing to do is have a sink filled with HOT water and just put the head portion in there to soak for a while. This should loosen the old soap enough to either dissolve or at least get it moving again. You can also take what soap is still in the dispenser out and put in another container, taking time to rinse the container with hot water as well and then filling it with hot water as well to test the pump action of the head, again using this action to help clean the insides of the pump. Short of this doing the trick, it may just be time for a new one. Good luck.

Aug 26, 2010 | Grohe Satin Nickel Soap Dispenser...

1 Answer

As the washer is filling with water, it overflows out of the dispenser area. it appears that the water is not getting into the machine quick enough as the dispenser fills with water.

hi there......this problem is usually caused by a build up of detergent in the hose leading from the soa disenser into the wash tub....remove the soap dispenser....check for accumulated detergent under the drawer....and in the top of the fill hose....easy removed with a little patience and warm water....

regards Sir Galahad

Aug 16, 2009 | Washing Machines

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