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Problem with copier

My copier does not copy properly. It just leaves streaks on the paper. It has lots of toner. Could the platen be damaged

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  • Anonymous Nov 24, 2007

    copier does not print

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Drum blade worn out, dirty carona/charge roller or damaged upper heat roller are the main probabilities, Not sure what you mean by platen on a copier, What colour are the steaks? Are they always the same? Do they move? Are you using a doc feeder or placing on copyglass? Are the streaks traveling in the same direction as the paper or across it? These answers will point the way to identifi your problem.

Posted on Oct 17, 2007

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1 Answer

Black streaks on both side of paper when copy on glass


Throwing the machine away is the best recommendation. You have a bad drum/developer that is leaking some toner. Could be a bad cleaner blade for streaks on the front; fallen toner for streaks on the back. Careful cleaning, replace transfer roller. First, check the condition of the fuser assembly. If the soft roller is bad it will leave toner buildup on the teflon roller, and vice-versa. Start there.

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Is this problem appears when you copy from ADF, but not from platen copy glass?-If Yes clean the ADFs copy glass

If the streaks appears horizontal or vertical?
Check the drum unit and/or fixing film

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2 Answers

Black Streaks on copy


This means that teflon is wearing off of the Fuser Roller. It collects toner and then tracks it back on everu copy. It needs to be changed out by a trained tech.
The other thing that can cause this is a bad drum. Both about $200 I believe.
Cheers

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1 Answer

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Checking the paper path for ink deposits might be the solution. I had a similar problem sometime ago, where the fuser got some scratch damage for unknown reasons and i suppose was causing unfused ink to accumulate after the fuser, leaving streaks on paper.

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1 Answer

Wide black line down page


open the document lid. Check to see if there is white-out on the glass platen where the document rides across the scanner. Some units require the white roll to be taken off.
sometimes a black mark on this platen can leave black streaks on copies made on this machine, and even when they send to others.
Try to clean the platen glass.

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1 Answer

I have started getting streaks on Image Runner 2020


Try to print something, if there is any streaks?If no the problem is in copy glass (dadf or platen glass).

If there is streaks on print also,it could be the drum unit ( pull the drum unit out and see if on drum surface is any black streaks), fixing film is worn out, and in the worst case you have problem with toner unit ( on toner unit you have current leackage ) and you need (in best case) clean the contacts on toner unit, and in more expencive case tochange the toner unit.

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1 Answer

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Does it do it on prints aswell as copies?

If so open up the Left hand side door if you peer inside at the fuser (hot bit) can you see any damage. if so needs replacement.

Also could be the drum, look in the same area at the green/blue cylinder, these do up to approx 30,000 pages.

Hope this helps.

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1 Answer

Black streaks


This is caused by a rotating part that is contaminated, most likely the drum that transfers the toner to paper.

A new drum or drum cartridge is probably needed.

There is a very remote chance that the high voltage that charges the drum is being modulated but I have seen this once in decades of service.

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1 Answer

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You must pull 2 sided glossy from the stack bypass and set on color paper.

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