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We have a HP Officejet 7200 All-in-one series printer. Two problems 1. I printed two separate pages satisfactorily by pressing the printer icon at the top of the screen, then the third time it did not print although the lights flashed as though it was printing. It still will not print even when I tried printing via 'file'. 2. Was photocopying until the print became faint so I changed the black ink cartridge the way I have done it before. The screen on the printer continues to flash the red exclamation mark and say 'Insert black or photo print cartridge in right stall'. Nothing we do including turning the printer off will change it. Thank you

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I think it was a firmware issue for me..
that's why it will be fine after you off the machine..
try to unplug it while the printer is in the ON state to reset all the settings...
and plug it again ..and if the problem still persist ..
try to uninstall all existing driver on your computer and install another one..
or go to your service center and load another compatible firmware for the printer..


I hope this is helpful.

Posted on May 17, 2009

  • Ramel Mayormita May 17, 2009

    the driver that I mean is the all printer driver..^_^

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2 Answers

I disconnected the hp officejet all-in-one from my computer and later reconnected it. Now it thinks its a fax machine, and won't print from the computer.


it (Hp officejet 4315v series FAX) must be set to default that's why it would not print.The default printer should be the Hp officejet 4315v series,the one without the word fax in the end.
Here's how you do it:
for windows XP operating system
  1. click on the start button on your computer.
  2. click on printers and faxes.If it is not on the start-up list you can click on control panel ,click on printers and faxes or printers and other hardware.
  3. in printers and faxes,it will display all the printers installed on your computer
  4. look for officejet 4315v series or officejet 4300v series then right-click on it's printer icon then left- click on set as default.
  5. try printing from the computer.

for windows vista operating system
  1. click on the start button on the computer
  2. in the search box,type in printers,hit enter key on the keyboard.
  3. in printers,it will display all the printers installed on your computer
  4. look for officejet 4315v series or officejet 4300v series then right-click on it's printer icon then left- click on set as default.
  5. try printing from the computer.

If it does not print download the print diagnostic utility from the hp website.It is a helpful tool in diagnosing printing problems.I will provide you the link.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91793-1&lc=en&dlc=en&cc=us&os=228&product=1138346&sw_lang=

Jul 09, 2011 | HP Officejet 4315v All-In-One InkJet...

1 Answer

Is there a known problem with the HP J4680 and IE8?


The problem is usually with the web site being printed. Various website designers use different methods to create their pages. Some use tables and frames which present a problem for the print software.

1) Wherever possible, look for a "Printer Friendly" version of the web page

2) Failing this, from the IE print icon drop-down box (down arrow) choose "Print Preview" > Click Page Setup icon (gear icon) > Select page settings of your choice. Try printing by clicking the printer icon.

3) When encountering a webpage created with frames: Click IE print icon drop-down box (down arrow) choose "Print Preview" > Click Page Setup icon (gear icon) > Select "As laid out on screen" or "All frames individually" or "Only selected frame". Try printing by clicking the printer icon.

I hope this information was helpful.

Jan 03, 2010 | HP Officejet J4680 InkJet Printer

1 Answer

Printer tells me to install new color cart. after i have put in new hp cart.


Hi,

1. Press the Setup button.
  1. Use the arrow keys to select Tools and then press the OK button.
  2. Select Clean Print Cartridge and then press OK . The device prints a test page.
  3. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
  4. Open the Printer Toolbox . There are two ways to do this:
    • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
  5. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
  6. Remove and re-insert, while the product is switched on.
If still bad, swap out the cartridge.

Hope this helps
Regards

Apr 19, 2009 | HP Officejet 7310 All-In-One Printer

3 Answers

HP Officejet 7210 All-In-One printer two-sided printing


Had the same issue with an Officejet 7210.

Basically, what the printer is trying (not very well) to tell you is that it is not capable of handling the entire two sided printing project automatically - which for reasons that are completely obscure is the default setting for two sided print jobs - way to go HP!

To solve the problem, open up the printer's properties window (or preferences depending on your approach). On the printing shortcuts page, you should find a drop-down menu entitled Print on Both Sides. This drop down should read 'Automatic' (which indicates that the printer will print the first side, flip and reload the paper and print the other side without any intervention - yeah, riight). Simply change this setting to 'Manual' and the problem is solved!

Happy printing!

'Doc'

Nov 23, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Faxing a word document


hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...

13 Answers

Prints extra blank page for every one page of printed material


Ok, I too have HP Photosmart 7280 and it was spit'g out a blank page after each print page.
I went into the Control Panel/Printers - Right click on the HP Photosmart 7200 series icon and choose delete. Don't worry...just delete it.
Right above (Vista) click on Add a Printer - it's going to ask you if you want to add a local printer which is connected via USB connection or if you are set up wireless then choose Network
It will find your printer click on the printer hit next - then this is the most important step
It will ask you to find the manufacturer it shows Hewlett-Packard and underneath it shows HP - Do not click on HP - you'll have the same problem with that driver - choose Hewlett-Packard and find this driver HP Photosmart C7200 series Version 61.71.244.0 [3/23/07]
Hopefully they are all digitally signed with this information.
Click on that driver and click next - then click on replace the current driver and click next.
Print a test page and problem should be solved. Hope it helped!

Aug 01, 2008 | HP Photosmart C7280 Laser Printer

1 Answer

Printing


hi,

here are the things that i want you to follow to somehow resolve your issue.

1. On your computer, click on start then go to control panel
2. inside control panel open the PRINTERS and FAXES (XP) or PRINTER (VISTA).
3. make sure change the default printer icon to the HP Officejet 5600 series.
- right click HP Officejet 5600 series and choose "set as default printer"
4. then try printing,

note: the reason why you encounter that problem is because the default printer icon is the "HP officejet 5600 series fax".

best regards
adonscott

Apr 04, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Printing problem


ISSUE: A blank page prints after every print job using an HP LaserJet series printer. SOLUTION: A separator page may be turned on in the printer driver, within the application, or on the network. Try printing from several applications. If a page prints out in only one application, that application may have a summary page selected to print out. If a page prints out from different applications, a separator page may be turned on in Windows or on the network. Use the following sections to turn off separator pages. Windows 95/98/Me Follow these steps to turn off the separator page in Windows 95/98/Me:
  1. Select Start .
  2. Select Settings .
  3. Select Printers .
  4. Highlight the appropriate HP LaserJet printer icon.
  5. Select File .
  6. Select Properties .
  7. In the section labeled Separator Page, select None .
  8. Click Apply .
  9. Click OK .
Windows NT 4.0/2000 Follow these steps to turn off the separator page in Windows NT4.0/2000
  1. Select Start .
  2. Select Settings .
  3. Select Printers .
  4. Highlight the appropriate HP LaserJet printer icon.
  5. Select File .
  6. Select Properties .
  7. In the Advanced tab, select the Separator Page button.
  8. Delete the location for the separator page.
  9. Select OK .
Windows XP Follow these steps to turn off the separator page in Windows NT4.0/2000
  1. Select Start .
  2. Select Settings .
  3. Select Printers and Faxes .
  4. Highlight the appropriate HP LaserJet printer icon.
  5. Right-click on the highlighted printer icon and select Properties from the Advanced tab.
  6. In the Advanced tab, select the Separator Page button.
  7. Delete the location for the separator page.
  8. Select OK .
Software or applications See documentation for the specific application that is printing a separator page. The following steps are an example of how to turn off the summary page in Microsoft(R) Word 97:
  1. Open Word 97 .
  2. Select File .
  3. Select Print .
  4. Select Options .
  5. Deselect Document Properties in the Include with Document section.
  6. Select OK .
Novell environments Banner pages can be sent to the printer in several different ways in a Novell environment. The following instructions detail several ways to disable the banner page. NOTE: Banner pages can also be sent from the HP Jetdirect device itself. This page can be enabled and disabled through a telnet session to the HP Jetdirect device. The telnet banner will only print in an lpd/unix ® environment. Novell's Capture Command To disable a banner page using a Novell DOS capture command at a system prompt, type the following commands: capture L=x Q=queuename NFF NB NT TI=x where:
  • L = x -- The value of x would be 1, 2 or 3 depending on the lpt port being used.
  • Q = queuename - The value of the queuename would be the Novell queue setup for this printer.
  • NFF -- No form feed.
  • NB -- No Banner.
  • NT -- No Tabs
  • TI = x -- The value of x would be the timeout amount in seconds. NOTE: If the client workstation is restarted, and if a capture command is part of a login script that is being used, these settings will be reset.
Printer Properties The banner page for Novell networks can also be enabled or disabled in the Printer Properties using the following steps:
  1. To open the Printers Folder ; click Start , Settings, and Printers .
  2. Right-click the appropriate HP LaserJet printer icon and select Properties .
  3. Select the Printer Settings , or Capture Settings tab. The banner page can be enabled or disabled here.
NetWare Clients Follow these steps to disable the banner page for Novell NetWare clients:
  1. Right-click Network Neighborhood and select Properties .
  2. Select the Configuration tab in the Network window.
  3. Highlight Novell NetWare Client and select Properties .
  4. Select the Default Capture tab. The banner can be enabled or disabled here.

Feb 23, 2008 | HP LaserJet 1010 Printer

1 Answer

Printer not printing properly


Does it happen while printing from all the applications or from only any particular appication or from e-mail/web printing ?

Click Start (Windows Icon) - Printers Folder

Right click on the printer icon Officejet 5600 series and select properties. Click on the Advanced Tab. Enable the option Print Directly to printer. click Apply and OK. Check for the result.

Thanks

Dec 22, 2007 | HP Officejet 5610 All-In-One InkJet...

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