Question about Apple iPod nano

1 Answer

Scroll Wheel Won't Work-I Did Reset&Upgrade - Apple iPod nano

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 515 Answers
Re: Scroll Wheel Won't Work-I Did Reset&Upgrade

If reseting and upgrading do not work, you might have physical damaged. There are tiny little ribbon cables inside the unit, which are about the width of a hair strand, and damage very easily when pressed too hard - which is something everyone does the first time that scroll wheel doesn't work. There really isn't much you can do, other than getting it repaired.

Jsut make sure you tried to install the correct updater file first - LOCATED HERE - although it should not affect the scroll wheel - however, you it doesn't hurt to try!

Hope This Helps!


Posted on Nov 10, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I can not unlock my ipod and i do not have the primary pc

You may not want everyone to see the content you have stored on your iPod.
Whether it's a private photo, music that might be inappropriate for young ears, confidential information or contacts saved from work, you may need an extra safeguard to keep this information from reaching others.
With the iPod Nano, you can set a password that allows you to lock the unit so that only you
or someone you entrust with the password an view its contents.
And if that password gets into the wrong hands, you can always reset it from your iPod.
Use the click wheel on your iPod Nano to scroll to "Extras" from the main screen.
Press the center button to select the Extras menu.
Scroll down to "Screen Lock" and press the center button.
Scroll to "Reset Combination" and press the center button.
Enter your current password when your iPod asks you to enter your choice of password.
Use the click wheel to scroll through the numbers and the center button to select a number; repeat this to choose the next one, and so on.
Re-enter your new password to verify the change.
You have just set a new password on your iPod Nano.

Aug 01, 2013 | Apple iPod nano

1 Answer

My volumn on my ipod 4th gen is not working and when i go to settings it only shows languages no volumn setting

One of the major warnings Apple includes with all of its iPods is the permanent hearing damage that could occur if you have the volume on your iPod turned up too high.

To help combat the problem, the iPod comes with a feature that allows you to set a maximum volume level that your iPod can be played at that level is controlled by a combination that can keep others namely children from turning the volume up to dangerous levels.

The good news is, if that combination falls into the wrong hands, it can be reset.

Use your iPod's click wheel to scroll down to "Settings."

Press the center button located in the middle of the click wheel to select the settings menu.

Scroll down to "Playback" and press the center button to select it.

Scroll to "Volume Limit" and press the center button to select it.

Use the click wheel to scroll to the first number of the old combination and press the center button to select it.

Repeat this process for all four numbers of the old combination.

Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.

Use the click wheel to scroll to "Lock" and press the center button.

Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.

Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.

hope this helps

Oct 17, 2012 | Apple iPod MP3 & Digital Media Players

1 Answer

Cannot locate reset button

There is no reset button...go into the menu,scroll to other, press play, scroll to setting, press play, scroll to advanced, press play and this is where you find the reset. Sometimes though the reset won't do it and you have to reformat the memory. Hook to a computer and take off whatever files that you can and want to, save them to the computer for re-installation the you can reformat the memory from the computer. There is also a reformat in the menu under advanced

Jan 30, 2012 | Sylvania SMPK 8099 Video MP3 Player

1 Answer

Ipod nano 8GB doesn`t work

Hold down the middle button and the top of the scroll wheel until you see the apple symbol. Keep holding the middle button then hold down the bottom of the scroll wheel. This will reset the iPod so that it will work. If the scroll wheel is still not working, take it to the place you purchased it or if it is in the area, find a local Apple Store and take it to them. They will be able to assist as well.

Oct 27, 2009 | Apple iPod nano

1 Answer

The scroll wheel does not respond

Go to ebay and look under Stiletto Wheel. A guy in Maine will fix it for $24.95. I overnighted it to him on Monday and got it back on Friday. It works perfectly, well worth it.

Sep 23, 2009 | Sirius STILETTO 100 MP3 Player

1 Answer

My Ipod wheel won't respond

it is a hardware problem....the keypad cable might have snapped....if you've warranty for this thing then use it else if you're comfortable opening up the ipod yourself respond and i'll give you a step by step guide to open it up.

Aug 31, 2009 | Apple iPod MP3 Player

1 Answer

Scroll wheel not working

Make sure the hold button is not pressed. If it is not in hold or lock position, then reset the player. If that fails your only two software options left are firmware upgrade (Creative website) and recovery - Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If these fail, the player must be replaced.

-Tha Mp3 Doctor

May 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer


Here's my problem, the delay. The delay between when I push a button, usually to skip to another track, and the time it takes for the view to recognize that I pushed a button. I know you first have to push a button or scroll the wheel to get it ready to accept a command, but usually when the lights come on, the screen is on the last song, stuck there. Many times it's showing 2 songs back, just frozen. Then I have to wait until it goes dark again, and hope that when I push something again, it has caught up. This should be a fairly simple software upgrade. BTW, I do have the latest upgrade installed. Any help is appreciated, as this is very, very, very, frustrating.



Mar 16, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

Ipod nano and ipod video 5th generation

First off, simply press the center and menu buttons at the same time to reset the iPod video. That is the common way to fix a frozen iPod.

In regards to the Nano, sounds like the scroll wheel is defective. We would recommend replacing the scroll wheel if a reset does not do the trick.

EverGreen Electronics

Feb 18, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Scroll wheel is nonfunctional

Try to restart the Ipod.

Hold the select button and the menu at the same time until you see the screen go off.

If still does not work then try to enter disk mode and see if it works.

Disk Mode:
Reboot the ipod via Select and menu, right away hold the select and play button and hold until disk mode comes on. Does the wheel work?

If still does not work then reboot the ipod again and let it reboot normal to go back in apple firmware. If all buttons are working and none of the above works, I would assume it is not software related.

Nov 11, 2007 | Apple iPod MA446LL/A MP3 Player

Not finding what you are looking for?
Apple iPod nano Logo

Related Topics:

3,529 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple MP3 & Digital Media Players Experts

 Mike M
Mike M

Level 3 Expert

3320 Answers

Ron Dufek
Ron Dufek

Level 2 Expert

397 Answers

Raisin Brann

Level 1 Expert

28 Answers

Are you an Apple MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides