Question about Konica Minolta PagePro 1350W Laser Printer
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Posted on Jan 02, 2017
SOURCE: black streaks on printout page
It sounds like excess toner has built up in or around the imaging drum. I would *carefully* remove the toner and drum (can be messy) and use some canned air to clean the inside out. If you are still getting these streaks, it might be time to get a new drum (DR 400) as you are supposed to replace the drum every 6 to 8 times you change the toner cartridge.
Posted on Aug 23, 2007
No promise that this will work for everyone, but I just fixed one with the same problem. I figured either there was something on the scanner sensor itself or on the glass. If you look to the left of the large glass scan area, you will see a smaller glass strip. When you use the auto document feeder, the scanner stays under that piece of glass. To narrow the problem down, I tried copying a sheet on the large glass (not using the ADF). No line. So, it wasn't the sensor itself, it had to be something on the small glass. That piece of glass is held down with double-sided tape. Dell tries to keep dust and dirt out of the interior of the unit, but it isn't hermetically sealed. So, when something gets underneath the glass, it can stick and create a permanent spot where the sensor only sees darkness. First, try cleaning the top. Look very carefully at the glass about where that line is appearing on the paper (if the line is 2 inches from the side, look about two inches in on the glass. If you are lucky, there's some whiteout (famous for screwing up scanners) or something else stuck to the top. Clean it. Gently. If you scratch it, you're going to hate your scans and copies forever. If it's on the bottom, prepare to void your warranty if Dell finds out, but carefully and slowly pry the piece of plastic holding the small piece of glass out of the machine. It's just sticky tape, but it is on all sides of the piece and it covers the large piece of glass, too. That's where I started, using a very small knife edge to slowly pry up the plastic from the large piece of glass. Little by little, the piece came up. Again, be careful. If you pry too hard, you can break the large scan glass or the piece of plastic you are removing. Once it's out, don't get any dirt on the tape that held it in place - it needs to work when you finish. Now, gently clean the glass. I used a lintfree cotton rag and some glass cleaner. In about a minute, I was able to remove all traces of dirt from both sides and put it gently back into the printer. I haven't had a problem since and hope you have the same luck!
Posted on Oct 14, 2006
Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 28, 2009
I was going crazy! Had a tech come in and look at the machine - needless to say he did NOTHING! A friend came over and was trying different things. It was that the "rack" that the toner cartridges sit in was not fully seated - once he pushed down a little and heard it "click" I had no more black streaks. AMAZING
Posted on Mar 31, 2009
The drum roller is damaged. You must be careful and spin the cylinder. do not touch the roller. You probably have a line in the roller that causes this issue. Each time i have seen this problem, this was the cause.
Posted on Feb 12, 2010
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