Question about Dell A960 All-In-One InkJet Printer

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PAPER JAM BUT NO PAPER

A960 PRINTER HAS PAPER JAM BUT UPON DISASSEMBLY I FOUND A PART OF THE PRINTER WAS THE JAM. NOW THIS PART IS DESCRIBED AS FOLLOWS ONE SIDE HAS BROWN PAPER AND THE OTHER SIDE HAS A SILVER MATERIAL AND SANDWICHED BETWEEN IS A LIGHT TRANSFERABLE MATERIAL .THE PARTS PHYSICAL SIZE 1 1/4" W X 2" L X 1/4" H I HOPE YOU CAN HELP ME .FIND THE CORRECT LOCATION FOR THIS PART.

THANK YOU

BRUCE E. RIEGEL

RIEGELTORO@YAHOO.COM

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  • BRUCEERIEGEL Oct 18, 2007

    THANK YOU FOR YOUR TIME BUT THIS WAS A PROBLEM THAT YOU COULD NOT HAVE FIXED DUE TO THE FACT THAT FIRST IT WAS NOT A PART OF THE PRINTER.



    I ASKED MY FAMILY IF THEY HAD EVER SEEN THIS OBJECT BEFORE AND MY DAUGHTER SAID YES I KNOW WHAT THAT IS SHE SAID IT WAS A PACK OF MYLAR FILM SHE USES AT WORK . IT MUST HAVE FALLEN IN THE PAPER FEED. AMD CAUSED THE PAPER JAM . THANK YOU

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Could this the cork pad off the paper sheet feeder? Look toward the bottom right of the area you stack the paper in. If there is a recess about the same size as the part you have in your hand, then this is the answer.

If it is the cork pad, you can simply glue it back in place.

Any chance you could post a small photo of the item on here?

Posted on Oct 17, 2007

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