Question about Dell 962 Photo All-In-One InkJet Printer

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Where can I get instruction to print envelopes on Dell Printer 962?

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It's not rocket science, place the envelope(s) in the tray, and adjust the guides so they're snug, and print the envelope from your "envelopes and mailings" (within MS office program) or whatever you 'mail program' you use.
I suggest to run a test or two, with a sheet of paper cut in half, (so it's the same size as your #10 envelope) to make sure you have it placed in the proper orientation- same with ANY printer.

Posted on May 17, 2009

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962 Preinter will not print color


Hi


The ink reservoir doesnt have to be completely empty to fail. Replace the cartridges. Some of the jets or all of them may be clogged especially if you have not used your printer in a while. If there are cleaning instructions in the manual clean the jets and then try to print from the printer's self test


Goodluck

Mar 09, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanner not working, but printer does print


Can you copy a document, when you put it under the glass? B&W and color?

If so, then it is a driver issue. Try reinstalling the printer by following the instructions located at...

962 All-In-One Inkjet Printer owners thread (W7)

If not, then...

Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to pirchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Jun 01, 2010 | Dell 962 All-In-One InkJet Printer

2 Answers

Having problems downloading drivers for Dell 962


I have a samsung notebook without a place to insert a disc and need to print files from my e-mail using a dell aio 962 printer how do I do this without using the software disc that came with the printer

Jan 26, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

What kind of dell ink does this use


962 High Capacity Black Print Cartridge (Series 5)

and

962 High Capacity Color Print Cartridge (Series 5)

http://accessories.us.dell.com/sna/products/Printer_Accessories/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=AVDT962

Nov 03, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

DELL 962 PRINTER. WHILE PRINTING PAPER GOT JAM.


Paper was got stuck in the roller. Removed the paper and tested printer working fone.

Sep 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

3 Answers

Printing Envelopes


Be sure you have set the PRNIT PREFFERENCES on your program that you are using to print the envelope to accept a #10 envelope and not 8.5x11 paper, you ALSO must set the PRINTER PREFERNECE to MANUAL FEED and not automatic so it won't look to the paper tray.
//CowboysFanZ

Mar 28, 2008 | Dell 3100cn Laser Printer

1 Answer

Dell 720 Printer not printing envelopes.


I got the printer to print envelopes again. I completely uninstalled the printer, then reinstalled it by simply pluging the USB connection in. After I had first uninstalled it after the envelope problem started I had been using the 720 printer CD to reinstall it, and it still wouldn't print envelopes. I looked for and found the printer installition instructions and saw that I didn't need the CD to install it. (It was causing a software conflict). The Dell 720 Printer came with my Dell Dimension E310 PC new and the printer software was already on the hard drive. All I had to do was plug in the USB cable, and the printer was up and running like new again. Don't forget, if you don't want Dell to monitor your printer use, DO NOT check the box to allow that when it comes up during installation, other wise you'll get that icon showing up. Hope this helps. Chuck

Jan 09, 2007 | Dell Inkjet 720 Printer

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