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Posted on May 17, 2009
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Hum from dell laptop power adaptor when using a sound system

I have got three dell laptops and three other brands of laptops. we teach dancing and use the laptops for music through our sound system. The three other brands i have no trouble with, but all three dells hum when on the power adaptors. Using the batteries no trouble. Is there anything i can do like using another brand other than dell power adaptor, or is there some other way of stopping the hum. STEVE

1 Answer

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  • Expert 148 Answers
  • Posted on May 17, 2009
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Joined: Feb 17, 2009
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Hi,
as i understand you are facing this hum on all the three AC adapters,
there could be any of the following reasons for that
1) If the laptops were bought within the same period and all the AC adapters came from the same faulty lot

2) Or the AC adapters are made in this way so they produce this hum always

Try calling their Tech support helpline for Dell and see if a replacement can help you or if the AC adapters have a design fault of producing hum is their a solution that they have for it

If you Think my solution was of any help please do rate me

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There could be a problem with the battery. A fast check to determine whether you have a problem with the power adapter, power cord or the laptop's battery is to turn off the laptop, remove the battery, connect the power adapter, turn on the laptop & see if it works.
If the laptop works directly from the power adapter with the battery removed, then the power adapter is good. In this case we can suspect that the battery is defective & needs to be replaced.

If this did not work, try also disassembling the laptop & make sure that all main components are seated properly. Also make sure that all ribbon cables interconnecting the various components of the laptop are tightly connected.
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Hello,

By chance have you tried making sure the laptop is not too close to the speakers? Sometime you will get feedback when the source is to close to high powered speakers. Also, check your jack cord and make sure no splits/cuts are visiable and the plugs are fully inserted.

Good Luck and keep making great music. Aloha.

C2Solutions
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Note: If machine is under warranty no need to pay for the repairs.
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The blinking orange battery light generally indicates that the battery isn't working properly, usually going out and not charging properly. In this case, since the adapter will not power the machine without the battery, and it should, I'm going to say that the adapter is going out and not getting the proper amount of power to the system. Try replacing the adapter. Be sure to replace it with a Dell replacement, the Targus brand universal adapters do not work well with Dell machines, and in most cases won't work at all.
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The mobo sounds like it is good, if you had a power issue, you would have orange lights or blinking, and it would not come on at all with any power supply.
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Hi,
As a system gets a little age on it, the battery naturally decays. Also, each time you plug the ac adapter into the laptop, the adapter connection on the motherboard becomes a bit looser on the solder points, all of which contributes to the symptoms you describe.
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The standard rule is a battery is wireds to last between 500-600 cycles, then it's dead. They claim it's a safety feature.
Good luck, hope that helps.
Thanks
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