Cooks I have used my commercial mixer only 5 times. Using it today and the mixer stops turning the batter. It comes on but no turning.

If it is a ksm103 there should be a spring on the shaft, it should look similar to this: http://www.mendingshed.com/kacentershaft.html

When adjusting the screw you should be turning it out, which will make the beater closer to the bottom of the bowl, when properly adjusted you should be able to place a dime in the bowl, and the flat beater should just move it around barely. that would be about 1/16" in clearance.

It could be that your over mixing the batter. It is very easy with a KitchenAid to push a batter too far, and you get too much air, or cream the butter too much into the flour, or press all the oil out of peanut butter. Try using the mixer for only as much to get the matter mixed.

I know it is kind of late to answer this, but those who are looking anew for a solution to this problem might find this helpful so writing my experience. I also brought a Preethi mixie, 110V from India and in less than two uses of about 5-10min it stopped. I searched everywhere for a solution and even called service center in Chicago (yes, there is one in Chicago, IL) and finding it difficult to go there and get it repaired, I dared to open it.


I am glad I did as I noticed a connector wire (with a plastic seal/insulator) is burnt. It is a simple fix and I cleaned the burnt part and carefully exposed the wire a little bit more and connected it back to the other wire as it is supposed to and put the insulator back in its place. I started the mixer and its working now :)

I have been using it for a month now since I fixed it to make dosa batter, chutneys etc and it is still working. So I think this is the problem most of us had with mixer not working after few minutes of usage and even the overload button not working. Try this and let me know if this solved your problem.
Happy Cooking!

Hello,

Note, electric mixers are great to have around, whether the stand or hand-held type. For those of us that use one on practically a daily basis, here are few instruction below on how to fix an electric mixer.

Instructions

1. Unplug the mixer before attempting any type of repair. If the mixer has a lot of batter and food on it, clean the appliance. A lot of times while using the mixer, the ingredients can work their way up the beaters and make their way into the gear section where the beaters attach. This can happen especially when mixing bread dough, cookie batter or any dense or heavy ingredients.
   
2. Refer to owner's manuals when fixing an electric mixer. If the mixer stops beating when it's turned on, it could be that the appliance isn't getting the proper voltage. Test the mixer using a voltmeter. If the mixer is getting the proper voltage, it could be that one of the gears are worn out.
   
3. Check the wiring on the mixer. Look for any cracks, tears or exposed wires. Sometimes just using electrical tape to repair the cord is all that's needed.
   
4. Take out the screws from underneath the head of the mixer using a Phillips screwdriver. Next take out the screws on the back of the head of the mixer (some brands have these, others don't).
   
5. Grasp the head of the mixer and gently pry off the housing with a large screwdriver. A slot screwdriver is preferable. Clean out the area with a soft cloth and look for any broken parts or wires.
   
6. Go directly to the website of the brand of mixer you have. Most major brands will offer advice and suggestions for proper maintenance.
   

Good luck and thanks for using fixya.

You have to open to see what had failed on the drive but itcan be the gear drive that meshes on, as most of them are made with nylon it is possible that a gear has broken or has turned internally to slip.

Aren't you supposed to oil or flour it to stop that from hapenning? Just what I've seen my mom do. You are the cook.

Hobart mixers are NOT designed to change gears while operating. The Hobart planetary gears are like the transmission in your car but, without the clutch. Everytime you change gears while unit is running you are tearing up the brass spacers, gears & seals. Time to call a QUALIFIED service tech to come out & sell you another planetary or rebuild your old one, about $2K, Buy a Varimixer if you want to change gears while unit is running, they use belts. Another planetary premature failur cause, over loading the bowl. Batters & icings- 75% bowl capacity, Dough 65% bowl capacity.

I have the same mixer. Make sure the bowl is firmly latched into the base. also, make sure the bowl didn't get bent in shipping. If the paddle hits at a regular timed interval, it's must likely a problem with the way the bowl seats. As long as you don't hear a loud hit verses just a click, it shouldn't be a problem, just an annoyance. In time, you will probably heat tapping when you use the wire wisk. I am glad I bought mine. I hope you enjoy the difference a good mixer makes.

make sure you are using the right attachment. usually for batters you want to use the flat beater. not the dough hook. the flat beater looks like a triangle with lines through the center. and make sure you are using the correct speed on the mixer. start out at stir and then go up to no more than half speed. these mixers take a little longer to incorperate batters but they do a very good job at it. if the batter is thin enough you can try using the wisk as well. but only if it is a thin batter.

Hi. For a manual that supports your K5 mixer, goto www.mendingshed.com look for their Kitchenaid Service Manual. Download these files, they are very thorough and helpful.

If this solution has assisted you, please rate it. Good luck! ricardok45.