Question about Televison & Video
here is a review i got from or HK DVD5 users. Unfortunately HK cannot have the issue fixed over the phone, so the best way for you to resolve the issue is to bring the unit to an authorized dealer and have it repaired. a replacement is also possible depending on how well your unit came in.
I admit it, I am very partial to HK products. I own 2 of their receivers (one of these for 2 years, the other for 6, and they both
work beautifully), but as far as dvd players go, they have done a very shoddy job in terms of lasting power. The first unit that I bought lasted almost a year (to the day). Then one day, the unit wouldn't come out of standby mode, with a few dvds trapped inside. HKs techs couldn't help on the phone, and they had me drive down to New Jersey to an authorized dealer, who kept it for 2 months (these can only be repaired in CA at a specific HK repair shop it seems). After making a bit of a stink, HK sent me a refurbished model. I've used this one about 15 months, but now this one is starting to act flakey. The picture will start to stutter, and break up, then will stop completely. This is on pristine discs with no smudges or scratches. I have reset the processor, but this doesn't affect the problem. So now, I don't know how About Schmidt ends, because the player encountered these problems towards the end of the movie. Very aggravating. I spent about $500 for this, then had the long drawn out problems with getting the unit repaired, and when all is said and done, these played for about a year each before problems were encountered. HK definitely has to work on improving the longevity of their dvd players. Until then, I think I will shop for a different brand, since this one is on its last legs.
Hope this helps,
Posted on May 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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