Question about HP 1040 Plain Paper Inkjet Fax

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HP 1040 Fax machine

Hello, I have a small business and I use a shared line for phone and fax. The last few weeks I have been have problems with the "sending fax" function. I put the document in, punch in the phone number- it dials, rings, starts to send the fax, I can hear the fax noise and then after 15 or 20 seconds it just drops the call. I have not changed any settings and it has become an intermitant problem and it's happening today and yesterday.

Thanks,

TPL

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  • Jovan Nov 27, 2007

    Just wondering how you programmed the fax, b/c I have an "integrated" answering machine from my phone company (it's one that answers after 4 rings & that I retrieve directly from my phone), and I can't seem to program the fax to reflect this feature.



    HELP!



    J:)

  • LNL3164 Dec 13, 2007

    Having same problem with sending and receiving. Had phone line checked. The line is clear. While phone tech was here, we could send faxes, but are still having problems recieving faxes.

  • saucedo32 Jan 09, 2009

    I have a Lemark X5470, and I would like to share my phone line with my fax machine, and be able to receive faxes at any time; even if I'm on the phone.

    please advise.



    please help.

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  • 167 Answers

Most likely the telephone line seems to have nise/disturbances and the machine must be getting communication errors.
Please get the phone line checked  from tel company

happy faxing

omnipresent

Posted on Oct 17, 2007

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Hello Jill,

If you are still using the HP 1040 fax machine please read the following article. That machine was recalled by HP last month due to a potential fire hazard.

http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/

BuddyMc

Feb 25, 2012 | HP 1040 Plain Paper Inkjet Fax

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Hello,

HP just started a recall on these units due to a potential overheating and fire hazard. They have started a buy back program. Additional details can be found here:

http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/

Just thought you may need to know about this.
BuddyMc

Jan 19, 2012 | HP 1040 Plain Paper Inkjet Fax

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PROBLEM IS NOT YOUR FAX 99%CHANCE IT IS THE PHONE LINE CONNECTION WHEN YOU DIALTHE SIGNAL IS GOING TO VARIOUS LOCATIONS LOOKING FOE FREE SPACE TO SEND TO RECEIVING FAX.BEFOR RESENDING TRY CALLING FROM PHONELAND LINE.COMMUNICATION ERRORS ARE THE BIGGEST FAX PROBLEMS IF THEY CANT COMMUNICATE 95%ERROR FREE THEY WILL DISCONNECT STATIC ON LINE IS THE CAUSE

May 19, 2010 | HP 1040 Plain Paper Inkjet Fax

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Ever since i brought my HP 1040 fax machine i can


it may possible that you have a DSL conn. for internet & phone line.
In DSL conn. we need a DSL filter to be fitted in ur DSL line,so that you can get a analog line for fax/voice calls.

And if you have a VOIP conn. then plz contact HP technical support.

Nov 20, 2009 | HP 1040 Plain Paper Inkjet Fax

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Have changed phone service providers. they say that the fax mach. and land line can work together. I say i need another phone line for the fax mach. please help. the fax mach. is a hp 1040 fax. jeff h.


If they changed you over to Vonage or some other digital service, the fax machine will not work reliably.

You need a plain old telephone system POTS for your fax. All faxes are analog.

Nov 12, 2009 | HP 1040 Plain Paper Inkjet Fax

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The fax phone line goes to LINE Port
Answering machine goes to TEL Port

Jun 19, 2009 | HP 1040 Plain Paper Inkjet Fax

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It the funky line DSL?
Fax machines are designed to be on a dedicated ANALOG phone line. Sorry

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00547&cc=us&lc=en&dlc=en&product=425911&dlc=en&lang=en

Oct 31, 2007 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Help


PLEASE CHECK WEATHER  THE RECEIVING MODE IS ON TAD/FAX ?
ALSO THE DRPD MODE IS CORRRECTLY SET OR NOT?

THESE SHOULD RESOLVE THE PROBLEM.

HAPPY FAXING

OMNIPRESENT

Oct 15, 2007 | HP 1040 Plain Paper Inkjet Fax

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