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My acer crystal eye webcam is not working on windows 7.all it says is this is not an acer computer but it really is.

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  • purpeline May 16, 2009

    ty very much =]

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Hi purpleline.

windows 7 is not yet official this is why the mounted crytal eye on our acer's are not working.

I personally have experience the same issue and reverting my OS back to Vista or XP made the camera work again.

hope this helps.

regards.

voodoo

Posted on May 16, 2009

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Posted on Jan 02, 2017

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SOURCE: Acer Crystal Eye webcam

When I tried to open the camcorder part of the web cam, the program wouldnt open. I uninstalled and tried to reinstall without success. Do i need to install another program in order for it to work?

Posted on Mar 05, 2008

  • 1 Answer

SOURCE: Acer Extensa 5420-5687 Crystal Eye webcam

is it disabled?

Posted on Apr 30, 2008

techjuli
  • 157 Answers

SOURCE: ACER CRYSTAL EYE WEBCAM

There seems to be a problem with the Crystal Eye Cam driver on the Acer Aspires when running Vista. Here are some links to the drivers:
Original Driver & The Vista Updated Driver 

Posted on Nov 30, 2008

  • 194 Answers

SOURCE: want crystal eye webcam drivers and handphones

http://support.acer-euro.com/drivers/downloads_gd.html
there are two drivers one is Bison and chicony m not sure which one will work for you

Posted on Aug 19, 2009

  • 15 Answers

SOURCE: Acer Aspire one "The Acer Crystal Eye webcam has not found!"

Go to Device Manager and open up Universal Serial Bus controllers and you should see USB Unknown Device. Right click on the USB Unknown Device and click on Uninstall. Shut down the Aspire One PC. Unplug the power adapter to the PC. Remove the battery at the back of the PC. Wait 1 minute.

Put back the battery. Plug the power adapter. Turn ON the Acer Aspire One pc. It should automatically detect the Acer Webcam and it will be listed in the Imaging Devices at the Device Manager. :) yay

Posted on Jan 26, 2011

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2 Answers

I have aspire 5755 laptop with window 7 but i am unable to use inbuilt webcam.i have not original window 7 and also not acer crystal eye webcam driver.please help...


You need to download the drivers for your crystal eye web cam. Go to this link: http://us.acer.com/ac/en/US/content/drivers

When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire 5755 Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.

Aug 27, 2011 | Acer Crystal Eye webcam

1 Answer

ERASED ICON OF ACER EYE WEBCAM INHALES 5542 WINDOWS 7 64 BITS


Try searching for the program for the webcam in the start menu. Press start, then type Acer and see if the Crystal Eye webcam software shows up in the list. If not you may need to re-download the software and/or drivers from Acer's website.

Jun 10, 2011 | Acer Crystal Eye webcam

1 Answer

Not opening my webcam


Hi,

Good day to you. In regards to your issue usually Acer Laptop users are facing problem with the Webcam Driver while migrating to Windows 7. While other devices work with the Windows 7 inbuilt drivers, the Acer Crystal Eye Web cam device needs an explicit Driver.

You can install this one to make your crystall eye webcam to work. This version works well with windows 7

Click the link to download:
http://www.techrena.net/downloads/Acer_Camera_Suyin_v.5.2.5.3_Win7x86x64.zip

> After download this file, just extract it to your computer using Winzip.
> Then install the driver
> Then restart your pc to finalize the installation

After that your acer crystall eye webcam should work. Hope this work for you in resolving your issue. Have a great day.

May 22, 2011 | Acer Crystal Eye webcam

1 Answer

Pls, how do i download the crystal eye webcam driver?


Try any of the following drivers from the acer support website.


NOTE: These drivers are for windows vista but should also work for windows 7 under compatibility mode if they dont install properly. I do believe these drivers to be compatible with most acer model that have the crystal eye webcam.

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/vista/Drivers_SP1/WebCamAP_SuYin_v2.0.4_Vistax64x32_IRCXC002.zip

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/vista/Drivers_SP1/WebCamAP_Bison_v2.0.0.14_Vistax64x32_IRCAF003.zip

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/vista/Drivers_SP1/WebCamDriver_SuYin_v5.8.32.500%20_Vistax64x32_IRCZC001(INF).zip

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/vista/Drivers_SP1/WebCamDriver_SuYin_v5.8.32.500%20_Vistax64x32_IRCZC001.zip


Drivers for Windows XP and Vista.

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/driver/Webcam_Suyin_AP_v1.0.8_Vista_XP.zip

ftp://ftp.support.acer-euro.com/notebook/extensa_5620/driver/Webcam_Suyin_Driver_v5.7.28.500-1.0%20_Vista_XP.zip

Jan 31, 2011 | Acer Crystal Eye webcam

4 Answers

How do i turn on the webcam on my laptop?


Hello jenna_foster,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated


Have a great day,
martyshaw152

Feb 10, 2010 | Acer Aspire AS5520-5537 Notebook

1 Answer

Acer Crystal Eye Webcam


The first thing to check is if your webcam is working correctly. If you're running Windows XP, click on the "start" button, then click on "My Computer". Now double click on "Acer Crystal Eye Webcam". It should now show a screen with video from the webcam (probably of your face in front of the computer).

Jan 29, 2009 | Acer Aspire One PC Notebook

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